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Topic:
MSC-400, RS232 & Ramp and Repeat Issue?
This thread has 46 replies. Displaying posts 16 through 30.
OP | Post 16 made on Thursday February 14, 2008 at 13:42
ds53652
Long Time Member
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207
On February 14, 2008 at 11:47, DaveWI said...
Thanks DS - interestingly enough I called URC this morning
and the guy denied that it had been reported to them (or
to be fair, maybe he was just unaware of it). I will follow
up with email. If you guys want to post the exact device(s)
for which the ramp is an issue (mine is a Lumagen RadianceXD),
I will include that in my email.

Thnx for the offer DaveWI.....but I don't think it's device specific at all, right? It's essentially we need it to execute once for a single press and release and repeat as defined by the # of repeats and timers for speed and ramp when pressed and held. They need to be able to differientiate between a single, momentary press and release and press and holds. It certainly impacts anything that is menu driven (ie...directional buttons) or channel up/downs. I've run into this issue with DirecTV STBs. I'm sure there are other scenarios out there but that's all I've run into and can think of.

Thnx Sir...
OP | Post 17 made on Thursday February 14, 2008 at 13:43
ds53652
Long Time Member
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207
On February 14, 2008 at 11:48, DaveWI said...
Thanks Bob, I'll try that, that seems like a good workaround.
Not that URC shouldn't fix the issue, but in the meantime
if it works it'll have to do.

Yes, excellent suggestion/idea Bob! Thnx!
Post 18 made on Thursday February 14, 2008 at 16:27
DaveWI
Long Time Member
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72
On February 14, 2008 at 13:42, ds53652 said...
Thnx for the offer DaveWI.....but I don't think it's device
specific at all, right? It's essentially we need it
to execute once for a single press and release and repeat
as defined by the # of repeats and timers for speed and
ramp when pressed and held. They need to be able to
differientiate between a single, momentary press and release
and press and holds. It certainly impacts anything that
is menu driven (ie...directional buttons) or channel up/downs.
I've run into this issue with DirecTV STBs. I'm sure
there are other scenarios out there but that's all I've
run into and can think of.

Thnx Sir...

ds53652 - you said in a previous post that you got it to work for volume control... how exactly? That's why I was thinking, sometimes it works, sometimes it doesn't, so maybe it's device specific.

In your scenario, were you using preprogrammed codes? In my case, I had to create the command set from scratch. Maybe that's where the issue lies...
OP | Post 19 made on Thursday February 14, 2008 at 17:35
ds53652
Long Time Member
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207
On February 14, 2008 at 16:27, DaveWI said...
ds53652 - you said in a previous post that you got it
to work for volume control... how exactly? That's why
I was thinking, sometimes it works, sometimes it doesn't,
so maybe it's device specific.

In your scenario, were you using preprogrammed codes?
In my case, I had to create the command set from scratch.
Maybe that's where the issue lies...

Ah gotcha....now I understand where you're coming from. My issue has always been getting it NOT to repeat when I don't want it to repeat (single press and release). I've never had any issues with it repeating.....it ALWAYS repeats for me, which is my complaint. Ok, so to your point/question....I've been "successful" with it repeating with both mx810s and mx980s talking to a msc400. In both cases, the commands were rs232 commands that I programmed/entered. One was for DirecTV H20s and HR20s and the other was for Nuvo Simplese AMPs. Are yours rs232 or IR?
Post 20 made on Thursday February 14, 2008 at 18:51
DaveWI
Long Time Member
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72
RS232. I'm not sure I've tried the repeat with IR.
Post 21 made on Thursday February 14, 2008 at 21:36
Caffeinated
Long Time Member
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361
I've also had the same problem w/ everything I've done rs-232 ... the repeat function ALWAYS results in a double hit with a brief button push. ... not a big problem for volume because a double volume tap is acceptable (except w/ krell) .. but just unusable w/ menu's like escient.

Why is URC so slow to resolve bugs??????

I've been whining about the bad B&K database (MZ units) for years now. ( what seems like years at least.)
Post 22 made on Thursday February 14, 2008 at 22:45
DaveWI
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72
On February 14, 2008 at 17:35, ds53652 said...
Ah gotcha....now I understand where you're coming from.
My issue has always been getting it NOT to repeat when
I don't want it to repeat (single press and release).
I've never had any issues with it repeating.....it ALWAYS
repeats for me, which is my complaint. Ok, so to your
point/question....I've been "successful" with it repeating
with both mx810s and mx980s talking to a msc400. In
both cases, the commands were rs232 commands that I programmed/entered.
One was for DirecTV H20s and HR20s and the other was
for Nuvo Simplese AMPs. Are yours rs232 or IR?

Ok, sorry, I'm the one that doesn't keep up. :)

I'm having the exact same issue - it repeats if I hold, yes. BUT if I tap the button briefly it sends the command twice - which is bad.

So - when you say 'successful' you just mean you got them to repeat if you hold, right? But if you just tap then they occur twice... right?

Last edited by DaveWI on February 14, 2008 23:14.
OP | Post 23 made on Friday February 15, 2008 at 06:50
ds53652
Long Time Member
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207
On February 14, 2008 at 22:45, DaveWI said...
Ok, sorry, I'm the one that doesn't keep up. :)

I'm having the exact same issue - it repeats if I hold,
yes. BUT if I tap the button briefly it sends the command
twice - which is bad.

So - when you say 'successful' you just mean you got them
to repeat if you hold, right? But if you just tap then
they occur twice... right?

Exactly! : ) We're having the same issue....

Yes, it will most certainly repeat when held.....but also occurs twice when I tap the button....

And Caff is right...for the most part, this is not a problem with volume ramping up and down as most systems do it 1db at a time....ie....no big deal if it goes up 2db per button tap....
Post 24 made on Tuesday February 19, 2008 at 19:57
Caffeinated
Long Time Member
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361
* BUMP

Lets keep this thread near the top untill we hear from a URC guy.

I'ts a big issue with Escient use .... and that a pretty popular product being installed w/ MSC 400's
Post 25 made on Tuesday February 19, 2008 at 21:26
DaveWI
Long Time Member
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I've emailed URC. And they haven't responded, so I emailed them again. And I will again, since I have the address of a couple tech guys (as opposed to the generic support email). I can't believe they're ignoring this!
OP | Post 26 made on Tuesday February 19, 2008 at 23:06
ds53652
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agreed! I'll add my sentiments via email if you'll email me the addresses to send to....email is in my profile....
OP | Post 27 made on Thursday February 28, 2008 at 10:03
ds53652
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Bump....

Has anybody heard anything from URC on this, via any means?
Post 28 made on Friday February 29, 2008 at 23:07
DaveWI
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72
I have. I emailed them repeatedly and they finally acknowledged they were looking at the problem. A tech asked me to send my remote and MSC files, which I did.

I'm waiting to hear back from them.
OP | Post 29 made on Saturday March 1, 2008 at 07:33
ds53652
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Thnx Dave....I look forward to hearing what they come back with.....thnx
Post 30 made on Saturday March 1, 2008 at 20:57
pilasz
Long Time Member
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121
Denon CI series - ramp for volume control works ok (MX900 and MSC400). Yamaha RX-V2700 - can't make it work. I guess there are some compatibility issues, but it's not broken completly...i guess...
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