I seem to recall that there is a setting in the firmware (enter settings) that controls either the left or right button under the screen. Might be worth having a look.
Scratch that. It was the Cursor Navigation I was thinking about that is controlled by the button at the top-left of the 4 way keypad.
You may just have a sticky disc or some junk inside it. Might be worth taking the unit apart with a Torx wrench T6 I think to clean it up. Use isopropyl alcohol and a q-tip to gently clean the contacts on the circuit board under the screen.
Somewhere here on this site are screen shots of disassembling a 7000 remote.
Last edited by Lyndel McGee on March 23, 2016 22:43.