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Harmony Elite and Sony KD-65X85K Television
This thread has 1 response. Displaying all posts.
Post 1 made on Tuesday September 5, 2023 at 22:35
Herman Trivilino
Long Time Member
Joined:
Posts:
February 2007
283
I have the Harmony Elite with hub and just bought a new Sony KD-65X85K television. I can't get the TV's Power On command to work consistently with the Harmony remote. Sometimes it works and sometimes it doesn't.

A strange thing (at least to me it's strange) is that on the original TV remote the Power On/Off button sends a IR signal to the TV. But all the other buttons on the original TV remote appear to send RF signals.

Now, when setting up the Harmony remote to work with this TV I had a bit of trouble and had to do it several times. When setting up the Harmony remote to control this TV I'm prompted to enter a four-digit code that is supposed to appear on the TV screen, along with a warning that failure to enter the code will result in the Harmony remote being able to send IR signals only. During set up sometimes I got the code to appear and sometimes I didn't. If the code didn't appear I was of course unable to enter it and the result was that the Harmony wouldn't control the TV at all.

If during set up the code does appear and I enter it, then the Harmony remote controls the TV well with the exception of the problem I mentioned in the first paragraph.

The weird part is that the Power On command on the Harmony, the one that doesn't work reliably, appears to be sending a RF signal. Yet the power toggle button on the OEM remote sends a IR signal.

Does anybody know what I can do to sort this out or work around it?
Origin: Big Bang
OP | Post 2 made on Saturday September 9, 2023 at 13:14
Herman Trivilino
Long Time Member
Joined:
Posts:
February 2007
283
I think I found the solution, by accident. Hold down the Power button on the OEM remote and the TV will Restart. I think that was the fix. Don't worry, this is not a hard reset so it leaves all of the TV settings unchanged.

I can't be sure, though, if this is what actually fixed the problem. I was on the phone with Sony support trying to get an app to work properly and the tech had me do a bunch of other stuff, too. One of them was to go to Settings, then System, then Initial setup, then Continue, then scroll down and tick the box Agree to all. I'm not sure if this is necessary to fix the problem with the Harmony remote, but it may be.

Last edited by Herman Trivilino on September 9, 2023 15:22.
Origin: Big Bang

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