I think I found the solution, by accident. Hold down the Power
button on the OEM remote and the TV will Restart.
I think that was the fix. Don't worry, this is not a hard reset so it leaves all of the TV settings unchanged.
I can't be sure, though, if this is what actually fixed the problem. I was on the phone with Sony support trying to get an app to work properly and the tech had me do a bunch of other stuff, too. One of them was to go to Settings
, then System
, then Initial setup
, then Continue
, then scroll down and tick the box Agree to all
. I'm not sure if this is necessary to fix the problem with the Harmony remote, but it may be.
Last edited by Herman Trivilino on September 9, 2023 15:22.