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Forums > CI World > Custom Installers' Lounge
Be aware of URC's support model.... (Page 2)
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Topic:
Be aware of URC's support model....
This thread has 18 replies. Displaying posts 16 through 19.
Post 16 made on Wednesday January 9, 2013 at 09:39
Jason Allan
Long Time Member
Joined:
Posts:		June 2002
138
BTW, the virtual machine approach is also very helpful for those running Macs. There are multiple hypervisor options there two, Parallels and VMware Fusion being the most common ones I've seen. VirtualBox also supports OSX.
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Post 17 made on Wednesday January 9, 2013 at 09:40
Total Control Remotes
Super Member
Joined:
Posts:		July 2006
2,987
On January 8, 2013 at 16:22, mdeligny said...
It is your fault if you bought it knowing that it doesn't support it.

Forgive me for being ignorant, but who runs out and buys a Microsoft system when it first comes out? If Windows Millennium didn't teach you anything I am sure Vista did... I agree with the fact that URC software is not as user friendly regarding loading mechanisms and drivers as others, but come on! Windows 8 is a really weak attempt to make a user friendly interface like Apple. You would have been better off buying an Apple and running VM. EVERYONE in this business should keep a copy of XP around for those situations.

By the way, if you check out URC's control room there are some who are clever enough to have figured out a way to sync with a work-around.
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Post 18 made on Wednesday January 9, 2013 at 09:47
kgossen
Super Member
Joined:
Posts:		March 2008
3,026
On 1357742445, Total Control Remotes said...
By the way, if you check out URC's control room there are some who are clever enough to have figured out a way to sync with a work-around.

URC needs to hire those people!
"Quality isn't expensive, it's Priceless!"
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Post 19 made on Wednesday January 9, 2013 at 10:42
Hertz
Active Member
Joined:
Posts:		December 2007
657
On January 9, 2013 at 09:25, Mr. Brad said...
Flew out the CA to install a video wall using an XP6 for control. Picked up a new unit at A@#D that morning and couldn't connect to update the firmware. After several hours and multiple tech support calls, I'm informed that it needed to be replaced.

Had to go back to the dist. the next morning and replace. It caused a full day delay in the project.

Never say Never :)

Hardware failure! That doesn't count!
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