| Post 1 made on Wednesday April 24, 2002 at 15:52 |
Soundgravy Founding Member |
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I recently purchased an Elan system from a dealer who was closing shop. the person said that he would include the Via tools software with the package but never did. And when I tried calling the shop back the phone had been disconnected. Now I am trying to find the software and it seems that only dealers can program these units. Is there any shareware versions of this software that someone has come up with? Any help would be appreciated.I hope that I am not stuck with an expensive paper weight.
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| Post 2 made on Wednesday April 24, 2002 at 16:25 |
John Pechulis Loyal Member |
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Posts: | July 2001
7,127 |
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Keypads and VIA! panels must be programmed with an outboard programmer. Without the programmer, it doesn't matter if you have the software or not, you wouldn't be able to learn IR codes or transfer the file to the keypad or VIA! touch panel.
My recommendation is to find another Elan dealer (preferably local) to handle the programming and possible system design.
JJP
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| OP | Post 3 made on Wednesday April 24, 2002 at 20:50 |
Soundgravy Founding Member |
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| Post 4 made on Thursday April 25, 2002 at 20:34 |
Jeff406 Founding Member |
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Posts: | August 2001
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What does it take for a person to fully install Elan's Via product? Apparantly you must be a dealer, but do you have to attend any training classes on the product before you can sell it or is just being a dealer enough?
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| Post 5 made on Thursday April 25, 2002 at 20:47 |
John Pechulis Loyal Member |
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Posts: | July 2001
7,127 |
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I don't know if Elan officially "Requires" training, but it is recommended that you go through the training.
The training will help eliminate the "Learning Curve" and frustration associated with any new software or product.
JJP
This message was edited by John Pechulis on 04/25/02 20:49.16.
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| Post 6 made on Thursday May 2, 2002 at 00:39 |
YOU CAN CALL JG COMMUNICATIONS IS A ELAN DEALER 818-886-0603
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