Complete Control Program (CCP) is only available for download to authorized dealers on URC's dealer-only site, URC Control Room. If you bought the remote from an authorized dealer, your dealer has the right (but not the obligation) to share a copy of the software with you, either on CD or by download from that dealer's own password-protected web site. Dealers do NOT have the right, in any circumstance, to share login information to URC Control Room with end users.
Best regards, Dale
I'm a member of the Remote Central community, just like you! My comments here are my own, and in no way express the opinions, policies, or plans of Universal Remote Control, Inc.
