True but you have to feel sorry for anyone getting this remote without software. Kind of like buying a computer without the OS, but at least in that case you can buy the OS almost anywhere. I have seen this remote sold on ebay and most sellers just cut/paste the description from URC’s web page. Even after looking at URC’s web page it is hard to tell the software does not come with the remote. I could see how many people might read about this remote and have no idea the software does not come with the retail box. I was lucky and read about the remote on these forums before making my purchase and choose to use a dealer that others have had great service from. At the same time I could see how someone might read about this on URC’s web page and just assume it would have the software with it. I would understand if the remote did not come with batteries or something that the end user could actually purchase from someone, but this remote is useless without the software. Chad