Who the hell am I??
I just do not agree that the big bad e-bay seller needs to be lynched. He sold what is in the box, there are a million other listings that are no different.
All this fuss over someone that managed to do a little research here before jumping in and buying a remote for cheap on e-bay.
Maybe if he, or all you others that want to give advice would do a little more research you would have found this.
[Link: universalremote.com] The URC web site has a link that allows you to input the serial number and place of purchase, which will allow you to download the software. I am sure because it was an e-bay purchase he might have to jump through a few more hoops, or maybe someone here will PM tiger their dealer name that he could put it under.
It's not complicated, although the programming of this remote might end up that way.