This is not the first time to see buyers wanted to get things below MSRP and got backfired. Even tiger got his software as needed; What happen if the remote is dead two weeks after it was delivered? Who will grant him the warranty.

Choosing URC MX-980 and ordering RFX-350, indicated clearly Tiger had known and saw the exact product he wanted and only wanted to pay for below the MSRP. My impression about Tiger's issue is not about the remote's software, but all about undercut and not supporting the local businesses, CIs whom are trying to provide their services and accommodate customers in their teritories.

Tiger, I am sorry for mess you got into. Please be more considered next time you decide to spend money on things that are not in front of you.