I just got another email from pronto stating that this new firmware fixes the 1st and 4th hard button problem. But I Installed it and it does not.

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Dear Sir / Madam,

Thank you for your enquiry.

Please load your Pronto with the latest firmware available on our website, to
overcome these minor problems with configuring the hardbuttons.
The latest firmware (2.0.38.1) is available in the download section of our website
at www.pronto.philips.com


Kind regards,
Gerard Feitsma