Thanks for that jlet - it implies that things will get better.

I also have some offsetting observations - customer service has been better than I expected. I did get told at first, "try reprogramming," but when I told them that didn't work, they did the reprogramming themeselves. Which mostly fixed the situation (not entirely - now, if I change the power-on order from default, one of my activities stops working). So I'm hopeful that if I'm persistent but patient, I'll get it done.

Funny, I guess it's almost like having a custom-installer remote and having to go back to them to program it. Annoying, but a lot cheaper.