Sounds like strategy for thriving success ;-). I'm sure that the CI's who have the skill to properly support control systems will be falling over themselves wanting to offer support to people who bought their come automation system from Best Buy ;-).

I envision the phone call going something like this:

EI (or local Best Buy yocal): "Hello QQQ, we've got a great lead for you, this customer purchased a Lifeware system from Best Buy and now needs to have it supported and customized". (of course the part the EI or Best Buy yocal won't mention it that the "lead" will have a completely unrealistic expectation re: what that should/might cost).

QQQ: "silence, than UPROARIOUS LAUGHTER for about 60 seconds, tries to calm one self down, cannot help ones self and more UPROARIOUS LAUGHTER ensues before hanging up the phone. Promptly calls other employees over to share the story with them and share a company wide bonding UPROARIOUS LAUGH before returning back to work.