Hey folks.

I recently lost all my remote program in the remote when the batteries failed.

I was able to download the basic program from my computer back to the remote. I then completed all my reprogramming. I was able to upload my "Learned" file back to the computer as a back-up, or so I thought. To test it, I took the batteries out and guess what! The entire program was gone again. Anyway, I reloaded the basic software and then learned all the remotes over and saved it again.

Why cannot I download the "Learned Program" to the remote. In addition, does anyone have an idea why I lose the program when you replace batteries.

Any ideas?

Thanks for your help.

Gordon