I don't know if this suggestion is too simple but, why doesn't URC grandfather the users who owned their remotes prior to the policy change (assuming the unit has a valid serial number), and apply the policy to all new purchases. This would satisfy past customers, all new coustomers, and CI's (I think). Also, dealers and new users would know where they stand with respect to updates, access to the database, etc.

I feel realy caught up in this matter because I have an MX-850, am a tech-savvy individual, and enjoy programming my remote. I, like many others, cannot prove that I purchased my remote from an AUTHORISED source. I have registered the serial with URC but that doesn't seem to matter.

Robin