I've had VERY GOOD interactions with Parasound every time I've talked to them. Yes, I've passed this to them, and it seems that they were as blindsided by this new policy as we the consumers were. Very sad, that such a good company like Parasound has been affected by this and had to do extra work, scrambling to handle the situation that was dumped in their laps. They're working on a solution, but it will take time.

I'm trying to be level-headed about this, and I think the best way is to try to give URC every opportunity to respond instead of jumping to conclusions. Up to now, I've been very happy with my MX-700 remotes.

URC, please contact me.