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Post 19 made on Sunday December 24, 2006 at 16:54
Lurking Member
February 2003
I have the exact same problem
I'm still not sure what triggers it but every few weeks or so the 995 looses all of the DVD title data. (replaces them ALL with "?")

I called Sony as well and they suggested a voltage spike- but I'm already using TrippLite conditioning so I called BS.
I basically got "Well that's all I can suggest happended" from the CSA
But it occurs at such a frequency that I too have given up on typing the data in and just made up an Excel Spredsheet to add the details to when we add a DVD. Stupid when it should do this for you...

Has ANYONE heard of a fix for this phenomena??

On December 16, 2006 at 10:47, slaperk said...
We purchased the Sony 400 DVD player in August 2005 and
had no problems for several months.

However, in early 2006 we lost all the title information
we had manually entered. Essentially, the machine “reloaded”
all the discs, wiping out all the information. We reentered
the information a few times and it kept doing it.

We called Sony and they suggested that our power wasn’t
“clean” enough, so we purchased an expensive power conditioning
unit (it cost more then the DVD player!!), retyped all
the information and had the problem again. We contacted
Sony for a replacement unit. We had the same problem,
and the unit was replaced a second time.

With our third unit, we haven’t taken the time to reenter
the information. Instead we are using printed spreadsheets
to keep track of our CDs/DVDs.

Sony says they have no record of anyone else experiencing
this problem. However, I see from doorpro's comments
that we are not alone. I'm not aware of any built in
MASS DESTRUCT sequence as doopro mentions. Has any one
else had this problem? Has anyone else seen the Class
Action Suit against Sony for problems with DVD players?
It doesnt' include this model, but it makes you think......

In general we love all our Sony products, but this issue
has been very frustrating.


On 1136246780, doorpro said...

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