On July 19, 2021 at 17:20, Johnny Canuck said...
Figures ... I've kind of had that sense of them as a company that only cares about you if they need you. At least there are some competitor products that hopefully treat dealers better ... the DIY and consumer space is pretty barren these days.
That's the problem, where do you jump. I was almost ready to pull the trigger on a Harmony and be able to get IP support. But... they are dead in the water.
I guess I won't get any new updates for my MSC-400. I will just learn the commands from any new remote, or import the HEX.
I change the way I do things often, add things, remove things. I cannot imagine having to contact a "Professional" to modify the remote everything something changes.
Never did it, never will.
This change was a dirty trick. I get it not updating the software if you don't have an account, but to kill access is a slimy move.