This is why my distributor for Sony and Samsung has started to open each and every individual display that is delivered to them for stock. I feel bad for that delivery truck guy because he just sits there for hours waiting for my distributor to sign the delivery papers.

Both companies have changed their policies for returns, basically stating that if they accepted the delivery, then its on the distributor to replace the panel and not them.

At least it makes me feel a little more confident that I won't have a smashed panel or defective device.