I did call the distributor a few times and they refused to take it back, saying that Samsung will not help them
On January 17, 2019 at 17:15, Hasbeen said...
Why not take it back to the distributor. Don't even know why this is an issue. I've turned dozens of Samsungs around and drove them right back to my distributor over the years. Never had a problem with returning a TV that was broken out of the box, it happens.