I'm not sure I'd quantify opening/closing of an account as customer service. I count what happens with defective or problem equipment or help making their products work. I don't call them much. We had an issue with Spotify failing to connect and I'd suggest they did about as well as one could expect. Tech support costs money and good tech support requires a significant investment.
"This is a Christian Country,Charlie,founded on Christian values...when you can't put a nativiy scene in front fire house at Christmas time in Nacogdoches Township, something's gone terribly wrong"