Sounds like you didn't have a problem with RTI, but with the dealer/company you choose to do business with. RTI was correct in your dealer knows more about trouble shooting you equipment and would not need coached. But it lookd like that dealer should not be a dealer, if you story is the full story
www.goinnovativeaudiovisual.com Cedia certified installer ISF Certified 'It's not how many times you get knocked down but it's how many times you get back up and go forward"
