Since i know sonos is watching this thread like a hawk....I think they need to hire someone from the CI business that is very passionate about sonos but also sees the flaws with it and their ci model.

If you are listening sonos, I am a very passionate small business owner that loves your products. I would love to work for you guys to help build a better CI program

Lets be honest here, your CI program is less then stellar,and borderline sucks