On August 29, 2012 at 10:02, tweeterguy said...
That's funny. "Your escalation number is (hmm let me pull this out of thin air and make it sound really important so this guy will shut up)...yep here it is, ESC-911". Almost sounds legit lol
Yah. I thought the same thing when URC gave me the number. Believe it or not, that IS the number URC gave me. Is it a legit escalation case number? Who knows. I'm going to give them another week or two and then try contacting some other people at URC that might be able to provide more input on the issue.
For you CIs out there, does URC blow smoke up your butt when complain about problems with their products and support?
