For additional questions and answers, please check the
- "So what's this 'RC5000i' I've been hearing about? What's different between it
and the regular RC5000?"
Since the firmware of the RC5000 and RC5000i support exactly the same features, the only
real difference is in the amount of memory. The RC5000 includes 1 megabyte, while the new
RC5000i includes 2 megabytes. What does this mean for real-world use? Well, the RC5000 has a
total of 380k of user space. The RC5000i has 1404kb. A lot more -- but the majority of users
will not need it. It's major benefit would be if you are trying to enter in
catalogues for CD jukeboxes. The RC5000i costs $50 more than the regular RC5000.
- "I was told by my dealer that the RC5000 is better than the Pronto because it is
faster and has more memory."
Depends. The 1mb Pronto and RC5000 models share the same hardware -- exactly. The only
differences are the case color and brand name silkscreened on the outside. In addition, the
remote's base feature set is the same. However, the 2mb RC5000i does have about 50% more usable
memory than the 2mb Pronto TSU2000, simply because it lacks the built-in database of infrared codes.
- "I've heard that the RC5000 has a brighter/different color backlight."
False. Same answer as above. The Pronto & RC5000 share the exact same LCD
screen and aqua-colored backlighting.
- "The RC5000 has newer firmware than the Pronto."
Varies. Currently, the RC5000's APP v5.0 is newer than the Pronto's APP v4.85. However,
both feature a number of unique features:
Pronto: Custom beeps, timers.
RC5000: Jumps in macros, custom scroll button artwork, backwards & forwards panel memory,
ability to shut down the Device & Macro menus, Left & Right hard buttons programmable in Macro Menu.
- "If the RC5000 (or Pronto as the case may be) has newer firmware, can't I just update it
with the other's PC software?"
No. Due to internal model tagging you cannot cross-load RC5000 and Pronto firmware. If
you do your remote may become inoperational.
- "RC5000 Setup is different/better than ProntoEdit."
False. For all practical purposes, both RC5000 Setup and ProntoEdit are
identical. In fact, if you look at the actual file names of the Marantz software you'll find
"ProntoEmulator.exe", never mind the fact that Philips Electronics N.V. continues to develop
the firmware and PC software for both the RC5000 and Pronto. Currently, the Pronto supports
several features that the RC5000 does not, while the RC5000 supports its own set of proprietary
- "The RC5000 is a better value than the Pronto."
Maybe! Although the base cost of the RC5000 is higher, it includes some valuable additions
over the Pronto. It already ships with the recharging station and NiMH battery pack.
It also features a 3-year warranty (2-years in Europe/Overseas) over the Pronto's included 1-year.
The only drawback is that the gold coloring of the RC5000 is painted on, revealing white plastic if
you scratch the case, while the Pronto's quasi-blue color is solid throughout. The European Pronto
features a silver color painted over gray plastic, plus a 1-year warranty.
- "I just flashed the latest Pronto firmware to my RC5000 and I'm now
getting a 'Invalid software version' message. How can I fix this?"
Although in the past the firmware for the Pronto could be cross-loaded on
the Marantz RC5000, this is not the case any more. Please do NOT upgrade
the RC5000 with Pronto software.
If you have already tried this you will need to download the latest version of
RC5000 Setup and run the "UPDATE RC5000" command from the TOOLS menu. You may then continue
to use RC5000 Setup to create and transfer CCF files, no matter which software package they were