Really struggling with getting the iPronto up and running

Just bought a wireless ADSL modem and a couple of adapters - one for my laptop and one for the home computer - of course these came with installation CDs and were more or less plug and play.

New to all this ip, dhcp, wap nonsense (and lets face it, the iPronto manual is no help at all) and really struggling to find the information I need :(

Been having issues with the screen locking up and the power button doesn't seem to do anything (should it ??) so thought an 'update' would be a good idea - it's rebooted but can't find a network so is just displaying the blue "...will connect to the network to download software .... press any of the buttons below"

I'm worried that I've got a $1500 coaster here cos I can't even get the damn thing to work :(

Hi
First question, do you have a network icon in the clock window ?

Don't think so - I'm 99% sure it's missing something to find the network I've setup (only entered info like account name and password)

All the LAN settings on my PC and laptop were 'auto detect settings' so couldn't copy any of the info accross

It is possible to stop the iPronto getting that far and enter your network settings manually (no fancy gui though - it's all text based) - can't remember the combination that needs to be pressed off hand but I'm sure I found it on here once when I was searching for forcing a firmware update ... so perhaps search on "force firmware update"?

You will need to find all the information that the iPronto needs from your other WiFi devices though.

Hint : Don't have your iPronto using DHCP - that seems to be the root of many network problems! Give it a fixed IP address.

Phil

Phil has some good suggestions, however if your machine is not seeing a wi-fi signal I am pretty sure you wont get any further.

You should have a "Y" antenna type indicator in the clock window that is lit when the unit is on (takes a few seconds to come up) and also in the signal bar in (i think)status screen if you push and hold the scroll wheel.

I don't think you get the Y indicator until the unit has actually connected to the wireless LAN properly - if you have the wrong settings for WEP and WEP keys or SSID then if I remember correctly you don't get the indicator in the LCD window. Unfortunately I don't have an AP here handy at work to try it and check.

Phil

Phil,
i am sure you are right, I have an access point but no ipronto to double check !

Ahhh ... good point. :-(

Phil

Cheers guys think we're getting somewhere now (and faith is restored in the iPronto - finally I'm back in control)

Happily jumping in and out of setup menus on start up and it seems you can tell it not to go looking for the network from here so I was able to get back into the remote screens and proper setup gui

Still wasn't getting a Y icon from the remote screens (the status display stays blank while I'm in the setup menus at startup) but restarted it and got a "couldn't connect to philips.pronto.---- " (something like that anyway) Have we cracked the network problem and there's just issues with the philips server connection ?

The girlfriend was getting pretty p*ssed off at this point so I had to leave it but was just wondering which settings I need (running infrastructure)

Entered SSID from laptop settings : btvoyager-**
Think it's still in DHCP
Entered adsl user login and password
Filled in 128bit wep encryption passphrase

S'pose next job would be to see if I can find a browser page ? (only thought or that as I was writing)

I've not changed any IP addresses or anything like that - should I ? Do you have to change settings in the adsl router http: page (using my pc) first ?

I don't know what router you are using but assuming that the router is doing your DHCP for you then I would suggest the following.

Configure the iPronto to used a fixed IP - most domestic routers will usually handle a maximum of 32 or 64 DHCP addresses within a group of 256 so that usually means there are plenty of IPs available that it won't allocate. So for example my DHCP server allocates out addresses 192.168.0.64 to 192.168.0.127 which leaves me the range of 1-63 and 128-254 as useable for fixed IPs on my network.

You'll need to configure the gateway address (which is the address of your router) and also your DNS server address (usually I make the DNS1 address to be that of the router and the DNS2 address to be 194.73.73.94 which is a BT DNS server that I just happened to pick and be able to remember easily).

Off hand I can't remember what else the iPronto needs you to configure ... don't have one handy. :-(

Phil

Sorry guys, you must be getting as frustrated with this as I am

Another 4hr session tonight trying to get the thing to connect with the correct (??) settings then trying different combinations in the hope of getting lucky

I'm beginning to wonder if the connection to the card is faulty 'cos I've used the card from my laptop too and still getting nothing

Can you remeber how long (from updating the settings and going into the status screen) it takes the iPronto to find a network ? My PII 300 laptop did it almost instantaneously

I've put a few setting down - hopefully someone might spot a mistake :

BT VOYAGER ADSL MODEM SETTINGS

Local WAN IP 81.154.26.204
SSID BTVOYAGER-29
IP ADDRESS 192.168.1.1
SUBNET MASK 255.255.255.0

128-bit WEP encryption
primary DNS from remote server 194.72.9.55

iPRONTO SETTINGS

MAC 00:05:4E:80:14:2D (AUTOMATICALLY ASSIGNED ??)
SSID BTVOYAGER-29
CONFIG Fixed IP
IP ADDRESS 192.168.1.12 (creted a manual DNS host name for this in the router page)
SUBNET MASK 255.255.255.0
DEFAULT GATEWAY 192.168.1.1
DNS 1 192.168.1.1
DNS 2 194.73.73.94 (as suggested by bassfiend)
Local Domain name HOME

Been guessing a few HTTP Proxy details but also trying it without - still no luck - how would I find the Proxy Address and Port ?

Will have another play with it tomorrow - will just end up breaking it if I continue tonight

Wish Philips would tell people what's involved in setting up the iPronto before they shell out all this money - or did I just miss that bit ??

Bassfiend knows more than me but...

With the cover of the network card removed does the green LED flash continuously or is it always on ? (with the machine on)

If its continuously on at least its seeing the AP... but as above you may need basic settings right first.

have you tried pinging the ipronto ? (ping 192.168.1.12)

Have you created any passwords or encryption settings on your AP ?

Guess you have tried disconnecting the AP from the power and reconnecting ?

have you got the capitalisation of your SSID correct ?

Dont like to be negative but this sounds a bit like my problems, see "Network Problems" thread below :-( I dont see any errors in your setup...

just another thought, I assume your wireless network operates fine with laptops, pocket PC etc etc ? nothing using same IP ?

have you tried to disable your 128-bit WEP? a lot of different deviceds have problems with 128-WEP.

Some generic pointers...

Although the iPronto *does* work fine with WEP, I agree that you should disable it as it just adds another layer of something that might be configured wrong.

You should be able to log in to your modem and check whether the wireless portion even sees your iPronto (at least my standalong let me do that - useful for determing issues).

I believe the "Y" only appears when you have successful communications to the wireless access point - right SSID, WEP, etc. Don't think it has any bearing on whether it can communicate with the DHCP server or anything else.

DHCP does not work right on early firmware releases (which is what you likely have).

Try changing your SSID to something easier, without dashes. Fill up the maximum number of characters as well (some wireless stuff works oddly with SSIDs that are shorter).

Do any lights come on on the iPronto's wireless network card?

Enter the DNS servers used by your ISP, not the ones used by your router for testing (so no 192.168.whatever addresses).

Is you access point B or B/G?