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The following page was printed from RemoteCentral.com:
Topic: | Things you should never say to a client This thread has 85 replies. Displaying posts 46 through 60. |
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OP | Post 46 made on Thursday November 17, 2005 at 14:27 |
Steve Garn Senior Member |
Joined: Posts: | November 2003 1,319 |
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Things you should say to a client when they call on Saturday after 10:00pm:
Are you bleeding? Because if you are you called the wrong number.
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Manuals?! We don't need no stinking manuals! a.. er.. |
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Post 47 made on Thursday November 17, 2005 at 18:25 |
nh-hifiguy Long Time Member |
Joined: Posts: | March 2005 66 |
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7:00 pm on a Sunday and I am relaxing enjoying a movie at home.
Ring ring.........
Customer: I cannot see the picture but I can hear the sound of the game.
Me: Is the TV on.
Customer: Oh, hold on...what remote is that one.
Me: the silver one that says Sony...on the top of the remote is a power button.
Customer: O.K. what button do I push.
Me: Are you on a portable phone?
Customer: Yes
Me: Punch the end button on the phone.
Customer: Wait a minute...that will end the call won't it. I bought all this as Costco and had you install it and I cannot even run the damn system...and your flip remarks are uncalled for...and (*&^&%$ and )(*&^&%$ and
Me: If you punch the "end" button on the phone all will be good. Now go turn the TV on and if you don't buy and all in one remote from me then feel free to call me but make sure you hit the end button on the phone. That will make me happy.
Next day I get an e-mail from the customer saying that he would never do business with me because I was flip with him. I admit I was and probably would never do the same again...but I was tired and sick of this jerk.
Turns out he gave me a bad ref on a job I lost that I really wanted.
Moral of the story: when you are pissed, even in good cause, try to be nice.............but if you want to get rid of the guy try telling the customer the truth. And don't be flip about it...unless you have had it up to here!!!
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Post 48 made on Thursday November 17, 2005 at 19:05 |
Chris L Founding Member |
Joined: Posts: | October 2001 356 |
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Customer asks if I can go any lower on the price of the speakers. Sure can, pulled the price tag off the speaker and threw it on the floor and said, Is that low enough.
Customer asks how the installation is going after being gone for a few hours. Great now that the fire is out.
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Post 49 made on Thursday November 17, 2005 at 19:27 |
ceied Loyal Member |
Joined: Posts: | February 2002 5,753 |
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go fu*$ yourself comes to mind....said that once
ed
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Ed will be known as the Tiger Woods of the integration business, followed closely with the renaming of his company to "Hotties A/V". The tag line will be "We like big racks and tight holes"... |
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Post 50 made on Thursday November 17, 2005 at 21:52 |
Commander HackandSlash Long Time Member |
Joined: Posts: | November 2005 29 |
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But sir, I had no idea....your daughter looks so much older than twelve!
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Remember...There's no problem you can't conquer with a large enough invoice! |
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Post 51 made on Thursday November 17, 2005 at 23:17 |
rguy Long Time Member |
Joined: Posts: | September 2005 340 |
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I told a guy "F@ckin' go to hell & please don't refer anybody cause life is too short & I do not need the stress!"
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Life is short, enjoy yourself! |
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Post 52 made on Friday November 18, 2005 at 02:35 |
whdigital Long Time Member |
Joined: Posts: | July 2004 221 |
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Run in the house holding a drill and yelling "Quick, where is the main gas shutoff?!!" (true story...)
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Michael Hall Whole House Digital |
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Post 53 made on Friday November 18, 2005 at 09:13 |
THXRick Long Time Member |
Joined: Posts: | October 2002 241 |
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Every time you open your mouth, I just think about my fishing lure's until the noise goes away..
SOOOO......You are going to hold my last huge payment hostage, over a problem that you caused....on equipment you didn't get from me????...They hate when you say that...
THXRick
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Post 54 made on Friday November 18, 2005 at 14:39 |
ai limited Long Time Member |
Joined: Posts: | November 2005 302 |
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I accidentally stapled your wife's mouth shut.
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Post 55 made on Friday November 18, 2005 at 14:58 |
QQQ Super Member |
Joined: Posts: | January 2002 4,806 |
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On November 18, 2005 at 14:39, ai limited said...
I accidentally stapled your wife's mouth shut. LOL
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Post 56 made on Saturday November 19, 2005 at 01:03 |
rhm9 Founding Member |
Joined: Posts: | December 2001 1,347 |
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I had a real jerkoff call me a m-----rf----r about 12 times to my employees because I had torn up some wall to put a wire where he just had to have it. Since there was wainscotting going up over it... his ardor was hardly justified and there was NO other way to ge the wire where he wanted it (excuse me CHANGED it). My gys told me how hacked off he was and what he had said.
As I arrived that evening to my meeting with him my first words were "Steve... what evidience do you have that I have ever f----d my mother?
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Post 57 made on Saturday November 19, 2005 at 01:28 |
Ernie Bornn-Gilman Yes, That Ernie! |
Joined: Posts: | December 2001 30,104 |
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On November 18, 2005 at 09:13, THXRick said...
Every time you open your mouth, I just think about my fishing lure's until the noise goes away..
SOOOO......You are going to hold my last huge payment hostage, over a problem that you caused....on equipment you didn't get from me????... The rest of the quotation: "If that is your position, I'll bet the judge will also award me income lost to take care of this suit, court costs, parking and even lunch!"
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A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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Post 58 made on Saturday November 19, 2005 at 10:42 |
Larry Fine Loyal Member |
Joined: Posts: | August 2001 5,002 |
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On November 19, 2005 at 01:03, rhm9 said...
As I arrived that evening to my meeting with him my first words were "Steve... what evidience do you have that I have ever f----d my mother? Hey, wait a minute! Who said it was your mother? Maybe it was his.
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Post 59 made on Saturday November 19, 2005 at 10:58 |
McCauley Lurking Member |
Joined: Posts: | November 2005 1 |
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after spending have the day pulling wires though a lesbian couples house,and them standing 10 feet away ,i yelled out to my co-worker "aaaaay Tony get me a pair of dikes" which he runs in with, and puts in my hands at the same time i turn around in time to catch a glimps of my deer in the headlights custumers.And then see the light bulb go on ,when they see the blue handled Channel Lock diagnal cutters put in my hand.......un f---ing believable!!!!
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Post 60 made on Saturday November 19, 2005 at 11:00 |
radiorhea Super Member |
Joined: Posts: | May 2002 3,264 |
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On November 15, 2005 at 07:24, AARON BROWN said...
Once I had a client who had to watch every move I made from about 4 ft away. With drill in hand, and client still HOVERING over my shoulder, I yelled "Ooops!! everybody run!!! I think I drilled through the natural gas feed to the kitchen!!!!!" Client ran, tripped over my tool bag, and fell on the floor. The customer failed to realize he had oil heat and an electric stove - no natural gas service................ (and no sense of humor) Oh well, at least he stopped hovering as I was packing up my tools. freaking hilarious!
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Drinking upstream from the herd since 1960 |
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