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Topic:
Router recommendations
This thread has 51 replies. Displaying posts 16 through 30.
Post 16 made on Thursday March 1, 2018 at 08:38
jrainey
Active Member
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632
On February 28, 2018 at 23:02, Avis Rapp said...
If you are new to this...I would say Ubiquiti (buy direct off their website) or Araknis if you are a dealer. Ubiquiti is great. Very solid. Only drawback is their tech support is pretty much email only. Takes some time to get support but their stuff is very easy to setup and is very solid and plays well with just about everything. I like it alot. Araknis is also very good. Only drawback to Araknis from my experience is that their routers do not like larger sonos systems. I have had to remove a few of their routers with systems that have a lot of sonos equipment and use the ISP gateway as the router to make it work. This was also under agreement with thier tech support. The Access points still worked fine with the ISP gateways. The tech support for Araknis is great and you cant beat that! Also having ovrc with Araknis is another feature that is tough to beat. It's kind of a toss up between the two for me. I lean towards Araknis because of the ovrc and the easy access to good support.

Good Luck.

There are so many places to buy Unifi that beats paying retail on their website. Baltic, Double Radius among others
Jack Rainey - Full disclosure...reformed integrator, now mid-Atlantic manufacturers rep for: Integra, Paradigm, Anthem, Parasound, Atlona, LG TV's and Metra Home Theater...among others
Post 17 made on Thursday March 1, 2018 at 09:03
Derek@SnapAV
Long Time Member
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November 2017
41
On February 28, 2018 at 23:02, Avis Rapp said...
If you are new to this...I would say Ubiquiti (buy direct off their website) or Araknis if you are a dealer. Ubiquiti is great. Very solid. Only drawback is their tech support is pretty much email only. Takes some time to get support but their stuff is very easy to setup and is very solid and plays well with just about everything. I like it alot. Araknis is also very good. Only drawback to Araknis from my experience is that their routers do not like larger sonos systems. I have had to remove a few of their routers with systems that have a lot of sonos equipment and use the ISP gateway as the router to make it work. This was also under agreement with thier tech support. The Access points still worked fine with the ISP gateways. The tech support for Araknis is great and you cant beat that! Also having ovrc with Araknis is another feature that is tough to beat. It's kind of a toss up between the two for me. I lean towards Araknis because of the ovrc and the easy access to good support.

Good Luck.

Thanks for the kind words about OvrC and our Tech Support team!

Most routers are not going to manage or make Sonos work any better/worse.

This is going to fall on the core switch mainly due to STP(Spanning Tree Protocol). SONOSNet and STP clash with each other and create loops in your network. You need a managed switch to help mitigate those loops if they occur.

There are other best practices as well. Things like hard wiring only one Sonos and leaving the rest wireless. Try to keep all Sonos confined to a single switch. At the end of the day having your core switch as a managed switch will save you a lot of time and emotional pain since you can manage STP with it.
SnapAV Product Training Specialist
Post 18 made on Thursday March 1, 2018 at 10:09
Ranger Home
Super Member
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3,486
On March 1, 2018 at 09:03, Derek@SnapAV said...


There are other best practices as well. Things like hard wiring only one Sonos and leaving the rest wireless. Try to keep all Sonos confined to a single switch.

If only one Sonos is hard wired and all others wireless, Im not sure I understand this statement.

Otherwise, all good, common practices (or should be!) for Sonos use.
Post 19 made on Thursday March 1, 2018 at 10:25
buzz
Super Member
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4,378
On March 1, 2018 at 09:03, Derek@SnapAV said...
Try to keep all Sonos confined to a single switch. At the end of the day having your core switch as a managed switch will save you a lot of time and emotional pain since you can manage STP with it.

In my opinion one should wire as many Sonos units as is practical. Most unmanaged switches will work just fine. Poorly configured managed switches can cause lots of trouble. Best to avoid hardware on this list. It's not a great idea to wire a cluster of Sonos units together unless one of them is wired to the network -- this can result in intermittent issues.

Last edited by buzz on March 1, 2018 13:14.
Post 20 made on Thursday March 1, 2018 at 10:56
Derek@SnapAV
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41
On March 1, 2018 at 10:09, Ranger Home said...
If only one Sonos is hard wired and all others wireless, Im not sure I understand this statement.

Otherwise, all good, common practices (or should be!) for Sonos use.

When you have multiple hardwired Sonos units while still having some wireless SONOSNet will try to communicate to random hardwired units causing multicast traffic all over the place. When you have a single hardwired Sonos then it will funnel that traffic to the single hard wired unit preserving the rest of your network performance.

Having a managed switch allows you to bypass this by forcing your core managed switch to be the root bridge on your network.

A managed switch does not have to be a product that makes you nervous to install. Our Araknis switch is plug and play out of the box.  Many others are the same way. You only have to make configuration changes when they are needed. Adjusting STP only takes a few clicks of the mouse. We did our best to make this process very installer friendly.

You can read more about STP here under Common Tech Support Issues
SnapAV Product Training Specialist
Post 21 made on Thursday March 1, 2018 at 11:56
Ranger Home
Super Member
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3,486
On March 1, 2018 at 10:56, Derek@SnapAV said...
When you have multiple hardwired Sonos units while still having some wireless SONOSNet will try to communicate to random hardwired units causing multicast traffic all over the place. When you have a single hardwired Sonos then it will funnel that traffic to the single hard wired unit preserving the rest of your network performance.

Got it, I mis-read your first post as all others WIRED, not wireless.
Post 22 made on Thursday March 1, 2018 at 11:57
Ranger Home
Super Member
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On March 1, 2018 at 10:25, buzz said...
|Try to keep all Sonos confined to a single switch. At the end of the day having your core switch as a managed switch will save you a lot of time and emotional pain since you can manage STP with it.

In my opinion one should wire as many Sonos units as is practical.

I have never ever heard that recommendation. Its always said to wire one, and let sonosnet take care of the rest.
Post 23 made on Thursday March 1, 2018 at 13:04
ShaferCustoms
Long Time Member
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March 2014
380
On March 1, 2018 at 11:57, Ranger Home said...
I have never ever heard that recommendation. Its always said to wire one, and let sonosnet take care of the rest.

“Wiring Multiple Sonos Units:
When multiple Sonos units are together in one space (usually Connects and/or Connect:Amps)
and there is an Ethernet connection available to the router or back to the network, it is best to
wire all of the units into an unmanaged switch that is then wired back to the network/router.
Never daisy chain more than 2 or 3 Sonos units.
Plugging 3rd party devices into Sonos Ethernet ports for an Ethernet connection to the network
is not supported.”

Sonos support reply
Post 24 made on Thursday March 1, 2018 at 13:11
Brad Humphrey
Super Member
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2,598
In larger homes where Sonosnet can't reach all the devices or there is a lot of interference, it is not an option.
Sonosnet was only created because of the target audience = the average Joe. And the average Joe's all-in-one service provider box SUCKS! Hence the desire for SONOS to come up with something of their own.

Most all my installs, I'm upgrading the network as well. So I turn Sonosnet OFF! Wire all the units I can and the customer's PLAY speakers on WiFi.
Is there an issue with firmware updates turning Sonosnet back on? Causing an STP problem? I haven't seen that yet, I don't have a ton of SONOS systems out there. None have had problems in the last few years.
Post 25 made on Thursday March 1, 2018 at 13:14
buzz
Super Member
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4,378
On March 1, 2018 at 11:57, Ranger Home said...
I have never ever heard that recommendation. Its always said to wire one, and let sonosnet take care of the rest.

It depends on the layout and WiFi congestion. Wired is always more robust. Likely, you would want to run wires to all of your WiFi access points, even though there are wireless uplinks and wireless mesh networks, such as eero. SonosNet is simply WiFi with a private protocol.

Last edited by buzz on March 1, 2018 13:39.
Post 26 made on Thursday March 1, 2018 at 13:35
buzz
Super Member
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4,378
On March 1, 2018 at 13:04, ShaferCustoms said...
Never daisy chain more than 2 or 3 Sonos units.
Plugging 3rd party devices into Sonos Ethernet ports for an Ethernet connection to the network
is not supported.”

Sonos support reply

Two or three is usually a safe chain length. The real limit is the radius from the root node. Beyond seven hops the STP will run into trouble.

3rd party devices plugged into Sonos Ethernet ports work fine for wired or SonosNet connected Sonos devices (not WiFi) -- as long as the 3rd party device is not a bandwidth hog. I (carefully) use this routinely when proper wiring is not practical. But, don't expect Sonos Support to bail you out if this scheme gets you into trouble.

Last edited by buzz on March 1, 2018 16:38.
Post 27 made on Thursday March 1, 2018 at 18:59
andrewinboulder
Select Member
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Posts:
August 2003
1,518
On February 28, 2018 at 23:02, Avis Rapp said...
If you are new to this...I would say Ubiquiti (buy direct off their website) or Araknis if you are a dealer. Ubiquiti is great. Very solid. Only drawback is their tech support is pretty much email only.
Good Luck.

You may already know this but they have decent chat support now which makes the lack of phone support much more palatable.
Post 28 made on Thursday March 1, 2018 at 23:02
Dave in Balto
Super Member
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January 2008
2,771
Is anyone using Pakedge? Control4 is pushing all dealers to become certified, I'm taking the training this week.
Hey, careful man, there's a beverage here!

The Dude
Post 29 made on Friday March 2, 2018 at 06:10
Don Heany
Senior Member
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Posts:
September 2008
1,178
On March 1, 2018 at 23:02, Dave in Balto said...
Is anyone using Pakedge? Control4 is pushing all dealers to become certified, I'm taking the training this week.

We do a fair share of RK-1’s, the RE series doesn’t make sense. Just signed up for PCNA yesterday as well.
Post 30 made on Friday March 2, 2018 at 09:08
lippavisual
Senior Member
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Posts:
December 2007
1,463
On March 1, 2018 at 23:02, Dave in Balto said...
Is anyone using Pakedge? Control4 is pushing all dealers to become certified, I'm taking the training this week.

You know, this is what ticks me off with C4. Pakedge is way overpriced for what it is really. Nothing special about them at all. If you're on the dealer forums, you would see the same complaints about the product constantly.

Just recently, product shipped for PCNA course have switches that don't even have serial numbers on them!

Now for the course, I've had to take several of these types of courses over the years for other manufacturers. I understand that they are trying to gear it more towards what we actually install, but the truth is, its just the same crap that gets taught everywhere else. The fact that they force you to use Pakedge product in order to get certification, is unnerving. I would have to waste my time trying to sell the product off after course completion because I certainly don't want it.

Too early for them to be offering this course, without a solid product, if you ask me.
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