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Ok, there been a new development in crazy-I mean-eccentric town
This thread has 35 replies. Displaying posts 16 through 30.
Post 16 made on Sunday January 15, 2017 at 09:20
King of typos
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On January 15, 2017 at 02:18, The Lizardking Part II said...
Ernie, Brad I am terribly sorry the composition, and grammar not to mention the making of a separate thread, for this I am truly sorry that I have made you read through both threads. And oh yes Ernie I am most certainly paying attention. What I find more pathetic is that after doing all of that you two could only be condescending douchebags, so as my former commanding officer used to say..Go f*ck yourselves..

Amazing... It took Ernie only 3 of this guy's used postings to piss him off.

Lizardking, unfortunately this is out Ernie is. We've all been dealing with it for years.

KOT
Post 17 made on Sunday January 15, 2017 at 10:11
BizarroTerl
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Allergic to Onkyo?
Post 18 made on Sunday January 15, 2017 at 17:59
tomciara
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On January 15, 2017 at 00:02, highfigh said...
The speakers would still be the limiting factor- they can't handle unlimited power and at some point, they will puke.

Aren't Triads mid to high end? Clipping that Onkyo is the death of it plus the speakers that get clipped audio. You certainly know what clipped audio does to tweeters. Get him a ton of clean power. You stand a chance of keeping the Triads happy. Run any AVR into clipping... nah, you are dead.

The Onkyo even has preamp outs...
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 19 made on Sunday January 15, 2017 at 19:58
Craig Aguiar-Winter
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Crown CDi series amps sound quite nice and have a DSP. You can choose not just your crossover frequency but slope as well, and do a bit of EQ adjustment. Then lock him out so he can't mess with it. Run them from the Onkyo's pre-amp outputs. Even with the smallest one you'll have power to spare.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 20 made on Sunday January 15, 2017 at 22:55
highfigh
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On January 15, 2017 at 17:59, tomciara said...
Aren't Triads mid to high end? Clipping that Onkyo is the death of it plus the speakers that get clipped audio. You certainly know what clipped audio does to tweeters. Get him a ton of clean power. You stand a chance of keeping the Triads happy. Run any AVR into clipping... nah, you are dead.

The Onkyo even has preamp outs...

Where they fall in the market means nothing because all speakers and crossover components have limits to what they can take and a ton of clean power will kill the woofers and/or the crossover caps if they're only rated for 50V. E²/R=312.5W @8 Ohms- not a super accurate way to determine power handling, but it's close enough for government work. More speakers and high power is a better way to increase the output but that may not be an option. Big speakers would have been better, but....

Even if a CDi series amp (or equivalent) is used and the DSP is set to limit the dynamics, frequency range and output, long-term use at WOT will eventually kill the speakers unless the exact limits are known. Besides- if the output is limited, the first thing this guy will do is complain that it's not loud enough and find someone who will change the settings.

When people are drunk, all bets are off. It's too bad this kind of system abuse couldn't have been anticipated before the design phase.

Last edited by highfigh on January 15, 2017 23:06.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 21 made on Sunday January 15, 2017 at 23:11
highfigh
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On January 15, 2017 at 00:12, tweeterguy said...
Where is everyone extrapolating information that leads them to believe this mid-fi system requires anything more than your average 100ish wpc AVR? I see an average system with average components and in-wall speaker cables...

Read the description of the situation- the guy gets hammered and cranks the snot out of it, past the limits of the AVR, which has apparently puked. Drunk DOES NOT = normal or average. Go to a bar that plays rock music and watch the bartender(s) try to get more out of the audio system as the night goes on- not only do they not know why they might blow up the equipment, they don't care (unless they're the owner or have been warned by the owner). It's not going to be loud enough until it's too loud and at that point, for this guy, it'll be just right.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 22 made on Sunday January 15, 2017 at 23:13
Ernie Gilman
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On January 12, 2017 at 11:01, The Lizardking Part II said...
Any thoughts or suggestions other than run?

So you want recommendations. At first it was possible wire nicks and other things.

On January 14, 2017 at 12:27, The Lizardking Part II said...
So my esteemed brethren, I pose this question to you all, knowing his penchant for extremes, whose amplifier/ s do you like for this particular situation.

Now you're asking for recommendations as to what equipment you should sell him. That's a sensible increase in the scope of your request for help.

Several people told you about the equipment you have and equipment you should get for him. You didn't object to such recommendations.

On January 15, 2017 at 02:18, The Lizardking Part II said...
Ernie, Brad I am terribly sorry the composition, and grammar not to mention the making of a separate thread, for this I am truly sorry that I have made you read through both threads. And oh yes Ernie I am most certainly paying attention. What I find more pathetic is that after doing all of that you two could only be condescending douchebags,

Where? I was trying to address everything you brought up.

I find it amusing that you can dictate what your "eccentric" clients are allowed to buy, and God bless you if you have that power.

Huh? It sounded like you "dictated" that he should have the Onkyo. He has it. In both threads you asked us, your brethren, what we recommend. Surely that's so you can dictate (or something) what your client needs to have, so God bless yourself!

Unfortunately some of us are just happy to get clients that actually have money to spend, and yes I aspire to be as great as some think they are on here, so I can pick and choose whom I chose to do work for, but unfortunately I have to play the cards I have been dealt.

It seems that you dealt yourself the Onkyo. Right?

For those who actually offered me something I could use, I thank you, as for the Ernie and Bradley I believe I have already made my point no need to belabor it..

Your point is muddled by your contradictory requests for help, and Brad and my recommendations about equipment that mostly paralleled what others suggested.

I hope you have a better day tomorrow, and week and month after that.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 23 made on Sunday January 15, 2017 at 23:21
highfigh
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On January 15, 2017 at 02:18, The Lizardking Part II said...
Ernie, Brad I am terribly sorry the composition, and grammar not to mention the making of a separate thread, for this I am truly sorry that I have made you read through both threads. And oh yes Ernie I am most certainly paying attention. What I find more pathetic is that after doing all of that you two could only be condescending douchebags, so as my former commanding officer used to say..Go f*ck yourselves..

I find it amusing that you can dictate what your "eccentric" clients are allowed to buy, and God bless you if you have that power. Unfortunately some of us are just happy to get clients that actually have money to spend, and yes I aspire to be as great as some think they are on here, so I can pick and choose whom I chose to do work for, but unfortunately I have to play the cards I have been dealt.

Tweeterguy and kgossen, those where were I was leaning, and highfigh I realize the speakers are what they are, if I had my choice I would have passed on the whole deal..

Tomciara I understand what you're saying and will take onboard anything useful for sure.

For those who actually offered me something I could use, I thank you, as for the Ernie and Bradley I believe I have already made my point no need to belabor it..

Is this a system you inherited, or did you do the original install? If the latter, I would explain to him that what he told you he wanted isn't what he needs and should have. He may have mis-led you and because of that, he needs to hear some honest opinions about the discrepancy. Or, if you prefer to think of it in another way, he may have lied to you or you may not have wanted to think he was the way he is. In either case, you may be in for some uncomfortable conversations and if he continues to treat his system like a farm animal, it may be time to walk away and have him sign an agreement that nether of you will say bad things about the other.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 24 made on Sunday January 15, 2017 at 23:45
tomciara
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On January 15, 2017 at 22:55, highfigh said...
Where they fall in the market means nothing because all speakers and crossover components have limits to what they can take and a ton of clean power will kill the woofers and/or the crossover caps if they're only rated for 50V. E²/R=312.5W @8 Ohms- not a super accurate way to determine power handling, but it's close enough for government work. More speakers and high power is a better way to increase the output but that may not be an option. Big speakers would have been better, but....

312 watts... RMS? Continuous? I only highlight that because that kind of continuous power is unlikely and would also indicate peak power levels of 3000 to 10,000 watts. Kinda unlikely.

When people are drunk, all bets are off. It's too bad this kind of system abuse couldn't have been anticipated before the design phase.

Yes. Conversations need to take place.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 25 made on Sunday January 15, 2017 at 23:59
tweeterguy
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On January 15, 2017 at 23:11, highfigh said...
Read the description of the situation- the guy gets hammered and cranks the snot out of it, past the limits of the AVR, which has apparently puked. Drunk DOES NOT = normal or average. Go to a bar that plays rock music and watch the bartender(s) try to get more out of the audio system as the night goes on- not only do they not know why they might blow up the equipment, they don't care (unless they're the owner or have been warned by the owner). It's not going to be loud enough until it's too loud and at that point, for this guy, it'll be just right.

Ah, I now see I have to read another thread to get all the info about the install in THIS thread and also notice it's been edited. I now see some of you have more info that isn't shared in either thread too, so it appears. Oh well...good luck with all of that !
Post 26 made on Monday January 16, 2017 at 02:10
highfigh
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On January 15, 2017 at 23:59, tweeterguy said...
Ah, I now see I have to read another thread to get all the info about the install in THIS thread and also notice it's been edited. I now see some of you have more info that isn't shared in either thread too, so it appears. Oh well...good luck with all of that !

Magic 8 ball- just pulled mine out of storage.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 27 made on Monday January 16, 2017 at 08:55
3PedalMINI
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On January 15, 2017 at 09:02, buzz said...
I know that it seems counter intuitive to turn business down, but some clients might be too "expensive" for you in terms of (unpaid) time and effort you will spend attempting to satisfy their demands and damage to your reputation after they badmouth you to everyone they know because you "sold shoddy equipment", "didn't stand behind your product", "couldn't solve the 'problem' ", ...
 .

We once took on an existing system that "wasn't working right". We were recommended to the client by a contractor working on the site. This was a high end contractor with whom we had a good working relationship and previous successful projects. (In the end I think that the contractor wished that he had turned down the project) The customer was a pharmaceutical heir with a staff of five full time employees running his house. Availability of funds was not an issue. Unfortunately, attitude and willingness to spend funds turned out to be major problems.

The installed system was difficult for him to operate. There were multiple rooms and, in our opinion, changing a couple pieces and installing a universal RF based remote could have solved his 'problems.' The fundamental issue was that he would not point the remote in the proper direction or hold it stationary until the macro commands finished spewing their IR. "I shouldn't need to do that" was his retort to any suggestions that we made. He was correct about "I shouldn't need to do that", but to get there he would need to spend some money, but "I bought good equipment and it should work -- make it work". We went around in circles until he fired us.

We have a good reputation in the area with both customers and dealers. I know that he mounted a major bad mouthing campaign about us because over the following weeks three different dealers contacted us regarding this project. All of us had exactly the same conclusion (Operator issues, won't spend money or change habits). Two of the dealers walked away, the third attempted to fix things, but was not being paid for equipment delivered.

I can't imagine how much business we lost because he bad mouthed us to his wealthy friends.

On the first cut it may seem counter intuitive to walk away from any potential customer. The point that I'm making is that, if one can identify this sort of potential (bad) client in advance, it is long term more profitable for your business if you walk away from the job before becoming involved. Do this gently, perhaps saying that "we don't carry the equipment that you need", and recommend that he work with another dealer (usually a dealer that we don't like). I can remember one potential client that I gently turned away, but told him where to go and what to buy. About two weeks later he brought a friend to the store, telling the friend to "buy your system here." (and he did) Over the years I've had several referrals from the customer that I turned away.

This post should be stickied and written in stone. Well said! You couldn't be more correct!
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
OP | Post 28 made on Monday January 16, 2017 at 11:25
The Lizardking Part II
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The AVR with the Preamp is the direction I'm heading. As far as him badmouthing us to other rich folks, not an issue as he has no friends, and the ones he does have know his "issues", I have talked with his wife, and she is very happy with us and appreciates how we deal with her husband, as one can imagine they tend to go through various contractors. Again hindsight being 20/20 I would've passed, it began when we installed a camera system went off without a hitch and then he wanted to do this.

Buzz & 3Ped - I agree with you both, but again when you're trying to pay bills stay afloat, support 2 family members, 4 dogs, 2 employees and their families, it gets hard to turn down a check..
Seth Goyne
Post 29 made on Monday January 16, 2017 at 11:37
3PedalMINI
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On January 16, 2017 at 11:25, The Lizardking Part II said...
The AVR with the Preamp is the direction I'm heading. As far as him badmouthing us to other rich folks, not an issue as he has no friends, and the ones he does have know his "issues", I have talked with his wife, and she is very happy with us and appreciates how we deal with her husband, as one can imagine they tend to go through various contractors. Again hindsight being 20/20 I would've passed, it began when we installed a camera system went off without a hitch and then he wanted to do this.

Buzz & 3Ped - I agree with you both, but again when you're trying to pay bills stay afloat, support 2 family members, 4 dogs, 2 employees and their families, it gets hard to turn down a check..

Never underestimate the power of bad word of mouth, even if you assume he has no friends or everyone knows he's bat shit crazy all it takes is for ONE person to take his opinion at face value. When one spouse/significant other likes you and the the other one doesn't, unfortunately the one with the dis-pare wins out.

I get wanting to support and taking a check, honestly I get it and im slow right now but long ago i learned that some jobs/ people even though you may get some immediate cash in the bank are not worth taking on. in MOST cases it would be cheaper for you to write them a check just to not take the job. I know that sounds backwards but when you factor in the time of going back and forth, the time spent diagnosing and troubleshooting an issue that may have nothing todo with you when you could be working on profitable jobs you loose significantly more then you gain.

Generally you can get a pretty good feeling of if a client is going to be impossible to work for and make happy on the first meeting. I have learned to trust my gut and have told the client at the end of the meeting that this is not a good fit for us, i appreciate the opportunity but at this time ill have to pass.

My time is worth more then anything, and sometimes its just cheaper to sit in the office or clean the van then to go work for an impossible client or job.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 30 made on Monday January 16, 2017 at 11:49
Ernie Gilman
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On January 15, 2017 at 23:59, tweeterguy said...
Ah, I now see I have to read another thread to get all the info about the install in THIS thread and also notice it's been edited. I now see some of you have more info that isn't shared in either thread too, so it appears. Oh well...good luck with all of that !

And the Lizard King is resentful or something that I pointed this out and gave advice about how to converse in a thread. Maybe that was over the top, but he didn't seem to know how to do it!

On January 16, 2017 at 11:25, The Lizardking Part II said...
The AVR with the Preamp is the direction I'm heading.

Cool. What happened to this problem?
On January 15, 2017 at 02:18, The Lizardking Part II said...
I find it amusing that you can dictate what your "eccentric" clients are allowed to buy, and God bless you if you have that power.

I'm glad you now have that power. And, Dorothy, you forgot you were wearing your ruby slippers the entire time: you fretted and messed with all the problems along the yellow brick road, when all the time you could have clicked your heels together and said three times "There's nothing like telling the client what he needs to have."
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
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