On July 8, 2010 at 10:20, Audible Solutions said...
As do we all, unless one is citing someone Else's opinion ( as I did Peirce ) to support his own view. Prima fascia, Crestron's graphic artist is doing something with his designs that you guys are not.
Or maybe you're basing your opinion on air, as you have yet to see a GUI I made.
Then let's call it UI. The layout of a page, its composition. Will this allow us to move on and examine the real issue at play? Or should we focus on my poor spelling, as well?
UI = User Interface and GUI = Graphical User Interface. If you're going to cite about a subject, at least make sure you know the right words. Though I can understand you, it's sometimes confusing what you mean because you're using GUI inappropriately. You claim to be a GUI Guru, yet don't use the right words. So that makes your touting less believable, than if you were to use it correctly.
I was not aware I had been so impolite. I had thought I had posted more than enough words in this thread to answer just about everyone, even EJ.
Please accept my apologies for my impoliteness. However, might you be kind enough to suggest which points of yours I so rudely ignored and I shall do my best to respond?
My entire post.
How is this a usful comment? I can give the worst GUI in the world to a client and teach them how to use it. Having learned to use it they will be happy with it so long as it works.
Are you just plain stupid or trying to troll here?
You're practically saying GUI doesn't mean shit and that you can get away with anything as long as people can control everything. That's not the case and clients will NOT be happy if they see how it actually SHOULD be done.
|It doesn't mean a thing save that your attempt as sarcasm doesn't do much save to highlight your defensiveness. If the design is elegant, as is the case with most of your work, the client will surely be satisfied. He has no a priori assumptions and no a postiori experience. Even if the design is inelegant, as long as it works the client will be happy. All of which does little to help us move toward an elegant and visually interesting panel design.
No, read my point above. A lot of our clients have been faced with good and bad GUIs. iPhones or Android Phones and what not. A lot of our clients use Apple computers. Or have used iPods/iPhones. Some have iPads. Some use windows.
An UI does not and should not need to be taught, period.
What I have found is that the first person to impose structure on the system is what the client internalizes and finds "natural." It's natural because it's familiar. Again, knowledge is habit and having learned one way to operate a device one is loathe to learn a second.
People have always been using regular remotes. Hence they can work with play/pause/.. buttons those are things we NEED to incorporate into our design. However usability comes first. How aesthetically appealing something is, is an entirely different thing. And even far more different on a person to person basis.
For example, you point out hideous designs to be 'top-notch GUI design'. I however find it completely hideous. Not only that, the UI isn't exactly top-notch either.
Moreover, you are resorting to a reductio ad absurdum argument. Visually boring does not mean the design is not elegant or pleasing. No one is going to look at Stamp's work and say it looks bad. It does not. Which doesn't mean it could not be made to look better by borrowing elements from someone else.
Whether it looks 'better' or not depends on your personal view. And more importantly on the view of the user.
The iPod and AppleTV have, in my opinion, a very bad GUIs. Why would menu also serve as return or drill up? Play is also select. Will you know that play is also pause? Maybe after you press play but its utilitarian but not very good.
How weird that everyone is able to use it then..
My guess is you're missing something apple isn't. For 'odd' reasons everyone can use an iPod and Apple TV.
Hell I let my grandma use my iPad. Guess what, she was able to use it. Easily I might add.
|You'd call this intuitive. I think not. Yet it matters not a hoot because it's quite easy to learn. No GUI is as you claim, rising out of Zeus's head whole, so intuitive that no client need any instruction to operate, as least in my experience.
This is where the issue lies, your experience. You have yet to make a GUI that does not need instruction then.
|All GUIs require some degree of education in how they work, often because the device under control requires some knowledge about how it is to be used.
No, good GUIs point the user in the right direction. If the user has an IQ higher than that of mud he/she would be able to use it.
|If you have no idea why there are red, blue and yellow buttons on the DVR page someone will need to tell you. If you don't know the List button is how you navigate to your recordings someone will need to show you. Having had to "teach" clients who have both cable and satellite DVRs the different presses needed to manage the recording process I have some reason behind the straw dog you have raised.
Maybe your clients are really dumb, or mine really smart. But considering I had a client who can't even read/write I doubt that is actually the case. You need to make the GUI so easy that navigation of those two is [i]nearly[/i] the same.
The more involved the feature set the more education that is required.
Maybe you should stop putting everything in the design, you shouldn't clutter your design with things clients don't use.
How do you get the cable DVR to record? How do you find what has been recorded and watch? Do you really want to include the "A" "B" and "C" buttons? What about "D?" It's on T/W remotes but to date is not in use. What of numeric keypads and Blurays? I haven't tested lately but last time I did they did not work. Do you include them and if you do, will the client understand the number of presses you need to use to go directly to track 12?
I don't include them. Blurays generally have the menu buttons and the transport buttons. Why? Because indeed the numpad is unclear.
I build the record function in way that the client needs to hit 1 button and then will be able to select the show he/she wants to record and just needs to hit ok for the show to be recorded. (that is of course done programming wise)
This is a straw man. An ugly button works just as well as a sex button. Let's not move this into a false duality. You can have a visually interesting and pleasing UI that is also a good GUI. You can also have a gorgeous UI that is not a good GUI.
Confusing. The U and the I in GUI are the same as in UI
If I had a server to host the images I'd post. I gave you the url to download this work product and gwstudio did. You asked for the link and I sup pied it. Did you bother to look at the file?
I did
Are you more interested in making an argument that defends your pattern of thought? Or would you rather ignore the real point and focus on peripheral matters such as my misuse of GUI instead of UI, despite you having made the point already? Are you asking for this to be acknowledged? What dialog are you expecting?
You're completely turning things around here. You are the one that is unable to get his head of his arse and think out of the little box.
I sat in a Land Rover last night and glanced at the GPS. It had many of the design elements I'm suggesting are missing from the templates many of you are selling. On my way home I turned on my Garmin to listen to a book. It also contains these design elements. Among these elements are mixing round and rectangular buttons, situating those buttons on curved, textured borders; having those borders lighter and darker shades of the same color of the theme.
This CAN be used, however if not used it does NOT define it as a bad GUI.
(btw I do use differently shaped buttons, curves, borders, lighter/shades and whatnot)
Some of you wish to debate unnecessary points. Everyone will want to make some changes to the template. Good design does not mean a good GUI. Gestures may be demanded by consumers but the client that picked up my modification of the Creston UI had no complaints about this, so happy was he with the look. What the gesture primarily does is remove the need for page up/down, first/last buttons. It may be cool but being able to edit out buttons gives me space to do other things.
Good design does not mean a good UI no, that's exactly my point. So you're basing all this of one client? And gestures allow us to use more room, make the UI easier etc.
The issue is not what he gets wrong but what he gets right. It's not that your designs are bad but that they could be made better. On the iPad UI he uses images very effectively to enhance the visual experience. But images take up space and you do not always have space. But if you look across his work, he has employed a number of tricks that do work on space challenged panels. Destiny with it's top menu bar populated by colorful icons. Situating buttons on shaped images or backgrounds. Using round buttons, and differently sized rectangular buttons. Using images on which his indirect text and analogs are displayed. Drawing these images so that they are lighter or darker than the page background and which have some movement in them.
You mean those "well I need icons, let me google them" icons, right?
Yeah that's a really.. err.. good example.
If I had a server to host images I'd post them. However, look at Destiny HVAC page. Note the image where TSTAT status is framed. Note the images that reside above and below the top/bottom menu bars. Note how buttons are segments with vertical images of lines.
Stamp could take his very good UI and bring it into the stratosphere were he to borrow some of these ideas and incorporate them into his designs.
I do agree with you on this. But you shouldn't forget that he has been rapidly growing to where he is now, and I somewhat doubt he's gonna stop anytime soon. Maybe we'll see this in his next design, maybe we won't.
Yes, these are my opinions. Feel free to remain committed to your habits of thought. I have some experience in this field. More importantly, I watch clients use their systems.
I never commit myself fully to habits or whatever. I commit myself to 'the best' whatever that might be, that is naturally constantly changing.
And I have experience with this as well. I watch my clients use their systems as well. I question my work every time I make something new. That is what allows me to keep growing. The moment you stop learning is the moment you stop moving forward.
|I'm not that CAIP who sits in his office coding without experiencing a client using the panel he created.
Neither am I
|I am suggesting that many of you are following a priori assumptions that you may want to reexamine. I am pointing you to a colleague's work product to examine, internalize, and make your own who gets the UI right more often than not, even when the UI is unappealing or the GUI less than optimal.
The issue is that I can't find anything in his work that is not the same or better in my own designs.
Honestly I get your points, and they're not entirely wrong. The way you portray them though, makes it seem like everyone is doing everything wrong. Instead of everyone is doing something 'wrong' or rather everyone could be doing something better.
Which is always the case.
Edit:
Take the GUI you posted for example. The icons could be much better. The buttons could reflect what they do better. There could be more difference between different types of buttons. The cursor-pad could be made much clearer.
The all off button could be red, so that people know they shouldn't touch it carelessly.
The space background is cool though, it adds to the design. I like using space backgrounds as well as it combines black with colours and lets other elements come out much nicer.
The red/green/blue/yellow could be red/green/blue/yellow buttons instead of normal buttons labeled red/green/blue/yellow.
The volume controls could be made clearer. It could also reflect the actual value of the volume instead of not displaying any value (other than the gauge).
Lastly, the GUI is everything and yet it's nothing.
Make of it what you will, use it to your advantage.
Kudos,
~Ner
P.s. I'm glad someone brought some attention on this. As I am rather displeased with a lot of GUIs I come across myself.
Edit2: Sorry for the wall of text.
Last edited by nerieru on July 9, 2010 07:13.