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Topic:
Prodigy by Crestron WTF?
This thread has 370 replies. Displaying posts 31 through 45.
Post 31 made on Tuesday July 21, 2009 at 00:12
Mattman
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On July 20, 2009 at 03:00, Audio Atmosphere said...
that will NEVER happen.. i shall repost some pictures and a quote from the crestron rep that i knew before he became a douche aka crestron employee

i called him because i knew he got a job at crestron. i sent him all the info on the job ( including pics ) and told him the clients entire system does NOT WORK What so ever. the guy paid almost 200k for his system ( due to krell and other lovely expensive items ) and the original Crestron authorized dealer would not come back out to fix it even though he was paid in full and i quote the crestron reps reply was "thats not our problem"   i will NEVER EVER EVER EVER EVER sell Crestron EVER. Any company who doesnt care about their consumers and kicks out the competition from their Cedia booth = pathetic..  ( i witnessed it first hand ;) )   i cant wait to laugh at any dealer selling prodigy who wants to step up and compare to my Control4 systems 

<3







Wow. I'm not sure where all the venom is coming from. Did Crestron somehow wrong or reject you in a previous lifetime? I've seen people prefer one brand over another but your abject hatred of Big Blue is a little extreme! I don't care for C4 but I don't regard the company and all of it's employees to be evil douches the way you seem to with Crestron. With the scale of jobs that you do, you probably have a lot to offer on this board that would be taken more seriously if you toned down the retoric a couple dozen notches.

I've never heard of a manufacturer coming out to fix a job that a dealer screwed up. That's kind of like asking Home Depot to fix a messed up bathroom remodel because the contractor purchased their supplies there. However, Crestron has offered their support (tech support and in one case pricing support) in helping us as a dealer fix some of the other dealer f-up's in our area.

As for kicking competition out of their booth, if it was AMX I wouldn't be surprised in the least given their recent nefarious interactions with Crestron's rep in the northeast.

Last edited by Mattman on July 21, 2009 00:24.
Post 32 made on Tuesday July 21, 2009 at 00:26
Mattman
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and for visionary as opposed to reactionary, I second the previous poster's comments regarding Digital Media. There's nothing else like it out there and it's a much needed product with all the fun that HDCP has introduced into our lives!
Post 33 made on Tuesday July 21, 2009 at 06:36
ejfiii
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Crestron must be about to go out of business because they are reactionary to C4s low priced offering.

LOL!

In the midst of a mind numbing recession they recorded their best year ever in 2008, released more new products than ever before including Digital Media with its 5 years of engineering time and opened their new 100k sq.ft. R&D facility that includes the aforementioned FCC metal testing box.

Can someone remind me please about how much space C4 owns and operates?

As Mark Twain said: The reports of my death are greatly exaggerated!
Post 34 made on Tuesday July 21, 2009 at 09:07
juliejacobson
CE Pro Magazine
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"CEPro: your website sucks!" - Fins
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Post 35 made on Tuesday July 21, 2009 at 09:14
RADIO RAHIM
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We are not Crestron dealers (yet) so I'm hoping that Prodigy may be a stepping stone for smaller companies to start a relationship with Crestron.

I doubt they are looking at smaller companies, just looking at keeping the existing dealers loyal.
Post 36 made on Tuesday July 21, 2009 at 09:39
cjoneill
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On July 20, 2009 at 14:16, EastBay said...
Crestron is a great company with great products and even very good technical support. But over the last 5 years (or so), I've noticed that Crestron has been a company that is more reactionary than visionary.
...
Control 4, on the other hand, continues to innovate and more importantly position its products by addressing things people really need, such as energy management and conservation (among many others)- and are doing so at a very fair price and simple integration. They seem to be very tuned in to what dealers need to stay competitive across the board.

Just wondering- what product functionality has Control 4 innovated?

CJ
I'm not a pro
Post 37 made on Tuesday July 21, 2009 at 09:46
cjoneill
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On July 21, 2009 at 09:07, juliejacobson said...

Thanks, Julie. I saw a comment that is sure to raise some questions-

"Crestron marketing director Vincent Bruno says ...'The user can program it themselves. [emphasis added] We're going to get them [dealers] in and out of a job quickly. It expands their reach beyond just high-end homes.'"

Did he really say that?  I'm guessing that wasn't his real point and that the line would still be closed...

CJ
I'm not a pro
Post 38 made on Tuesday July 21, 2009 at 10:46
AACTrent
Audio Authority Corp.
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1,053
On July 18, 2009 at 23:10, sofa_king_CI said...
I'm also curious about why they didn't make the line compatible with the rest of their gear.

They don't want people subbing in less expensive components with the main Crestron line. No manufacturer wants to sell a $500 product instead of a $1500 product. Allowing Prodigy to work with mainline Crestron would result in a lot of product line cannibalism, which is when one product succeeds at the expense of your own existing products.

Imagine going in to quote an automation job with all Crestron gear, and finding out that your competition also pitched a "Creston" job, but used a lot of Prodigy product in the system, beating your price by a mile. You lose out, the customer loses out on some functionality that may have been important, and Crestron loses out by selling lower margin product.

Prodigy will likely be run as a totally separate brand, focusing on a totally separate market.
Trent Davis
Product Manager
www.audioauthority.com
Post 39 made on Tuesday July 21, 2009 at 10:52
juliejacobson
CE Pro Magazine
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On July 21, 2009 at 09:46, cjoneill said...
Thanks, Julie. I saw a comment that is sure to raise some questions-

"Crestron marketing director Vincent Bruno says ...'The user can program it themselves. [emphasis added] We're going to get them [dealers] in and out of a job quickly. It expands their reach beyond just high-end homes.'"

Did he really say that?  I'm guessing that wasn't his real point and that the line would still be closed...

CJ

I suspect he means that dealer configures it and customer can tweak, a la Control4. This is a good thing for dealers. They don't make money adding a dimmer to a macro.
"CEPro: your website sucks!" - Fins
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Post 40 made on Tuesday July 21, 2009 at 11:22
39 Cent Stamp
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On July 21, 2009 at 09:14, RADIO RAHIM said...
I doubt they are looking at smaller companies, just looking at keeping the existing dealers loyal.

I think they want both. They can give existing dealers an option for lower end projects and they can take on new dealers who might have went the C4 route.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 41 made on Tuesday July 21, 2009 at 11:45
SignatureSV
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I truely think crestron has a good thing going. Im excited and would love to dive into a prodigy system.

Im in a area that the kinds of homes that would use a Creston system; the homes are 45-60 miles a way however within 3 miles of my home are homes that im sure would easily spend the money in a prodigy system.

Opens up so many opportunities and market share for Crestron. In the article they said they don't want to wipe C4 off the market. If thats not their intention they need to open their eyes because I feel they will wipe them off the face of the earth.

C4 will en-turn try to lower prices to keep it competitive with prodigy. However for that, they will have to lower quality and will soon get to the point that their products are falling apart along with their customer base.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 42 made on Tuesday July 21, 2009 at 13:05
Audio Atmosphere
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On July 20, 2009 at 15:45, Audible Solutions said...
Not many manufacturers have their on FCC test facility in house. It may not be profitable but it does allow them to get devices to market quicker then most competitors. They have their own UL test bench. This is more common but you know C4 doesn't. What Crestron seems to be doing, an EJ's aluded to it, is to allow existing dealers to play at lower priced systems and to attract dealers to its bannor who might have sold Niles, Speakercraft, C4, Vaux or other entry line. It is easily programmed so you don't need expensive programmers.

You sign on to Crestron you praise Crestron. You become a C4 dealer, you become a c4 fanboy. It's inevitable and predictable, with the requisite exagerations that fanatics bring to the table. But to suggest that Crestron has done no innovating over the last few years whereas C4 has is to distort the picture just a tad.
Alan

alan.. While im not sure what FCC type testing is done @ Control4 they do have an RF Enclosure room to do testing with their products. I dont really see how having your own Testing facility or UL bench team is any better than properly designing a product and sending it to the FCC..


as far as the second comment please explain in detail what the difference in praising a product and being a fan boy is.. sounds the same. How is Control4 distorting any picture? They have brought affordable automation to the masses and tons of companies are following...
BlackWire Designs
Post 43 made on Tuesday July 21, 2009 at 13:07
Audio Atmosphere
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On July 21, 2009 at 09:39, cjoneill said...
Just wondering- what product functionality has Control 4 innovated?

CJ

for starters a Fixed UI automation system that a large group of installers are capable of integrating.. There is no UI programming so people who could never install Crestron or Amx can install a product that works and has a nice UI with lots of features.

then adding a very simple programming structure ( their composer software ) makes it even that much easier..
BlackWire Designs
Post 44 made on Tuesday July 21, 2009 at 13:52
caudio4c4
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You mean that big rf testing room that C4 has onsite in SLC?

The one thats been there since 2006?

Oh, I forget. Crestrons hand held remotes were still operating on fcc regulated cordless phone frequencies and being repackedaged with a crestron logo in 2006, 2007, 2008. HMMMMM.........isn't that a picture of a Philips POS remote pictured with the prodigy product? Isnt it only one way zigbee at the moment?

crestron is making a half hearted attempt to be a player in a market they dont really care to be in, other than by necessity as our industry grows.
Post 45 made on Tuesday July 21, 2009 at 13:56
back to work
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My company is a Control4 and Crestron dealer. We have used Control4 to quote projects in price points that are difficult to reach with Crestron. I am excited about the prodigy line because it isn't made by Control4. I believe that a lot of people here are missing the point that Control4 as a company, regardless of product innovations is very bad to deal with. Yesterday I received a box of power supplies from Control4 with a note that says WE need to replace all of the power supplies on our clients HC300 home theater controllers. It made me remember the early days when the dealer was tasked with finding the bugs in their product.

Control4 from the beginning has layed out their product and business structure to sell to end users. Those of you who say you've never lost a deal to a Crestron dealer need to look into the future, Best Buy, and learn from the past, Home Depot, Circuit City, & Tweeter. There will come a day when Control4's website has an add to cart option.
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