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The following page was printed from RemoteCentral.com:
RFX9400 Installation Problem
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Topic: | RFX9400 Installation Problem This thread has 14 replies. Displaying all posts. |
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Post 1 made on Tuesday November 28, 2006 at 19:03 |
I configured the RFX9400 with SSID=Pronto_Network_1, no encryption, WiFi checked and IP setting = DHCP. The IP address is 192.168.8.80.
On the 9600 "system page" properties, I set extender0 type to wireless extender (9400) and under "Wireless Settings" the "enable wireless on Pronto control Panel" is checked along with "Stand Alone Mode", wireless timout = 24 hours and channel = 1.
I created a bare bones configuration file for testing with Home, Family Room and Cable Box devices. Home has a button that jumps to Family Room. Family Room has buttons for "Guide" and "Exit" that link to Cable Box code page. Cable Box has the code page containing "guide" and "exit" codes from factory DB. (I tested these codes and they work fine with IR.) I also set the Cable Box Properties -> Settings tab and checked extender0 and Port 1.
When I press the "guide" or "exit" button from the Family Room device, it works thru IR not WiFi. I confirmed by blocking line of sight with a pillow. Also, the busy light on the 9400 does not go on. If I change the Family Room device -> properties -> Settings tab and check the extender0 box, and press the "guide" button, the 9400 busy light goes on but the guide command is not executed.
How can I get this thing to work?
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Post 2 made on Tuesday November 28, 2006 at 20:32 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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How have you connected your IR Outputs on the RFX9400 to the device you are trying to operate?
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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Post 3 made on Tuesday November 28, 2006 at 22:00 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,997 |
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Does the cable box device use IR codes that are located in another device? If so, it is the device where the actual IR codes are contained that you must set the properties to allow it to be RF.
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Lyndel McGee Philips Pronto Addict/Beta Tester
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OP | Post 4 made on Wednesday November 29, 2006 at 07:30 |
Thanks for the responses: 1. The 9400 has the emitter going from IR1 to the cable box. 2. "Family Room" has a panel with a button (Guide) that links to a code page under "Cable Box". I have set the properties of "Cable Box" under the "Settings" tab by checking the Extender0 check box. The "Guide" code comes from the factory database and was tested with IR and works fine. This was accidentally posted twice.
Last edited by aanthony
on November 29, 2006 10:20.
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OP | Post 5 made on Wednesday November 29, 2006 at 07:37 |
Thanks for the responses:
1. The 9400 has an emitter going from IR1 to the Cable Box. 2. The "Family Room" has a page with a button ("Guide") that links to a code page under "Cable Box". This code is from the factory database and was tested using the IR interface and works fine. Under the "Cable Box" properties, under the Settings tab, I checked the box for extender0.
I don't have a clue where to go from here, any help would be greatly appreciated.
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OP | Post 6 made on Thursday November 30, 2006 at 07:19 |
If the 9400 is used in Stand Alone Mode, I am assuming that the problem is not connected with the SSID or network settings of my computer?
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Post 7 made on Thursday November 30, 2006 at 14:23 |
ddarche Mr. RemoteQuest |
Joined: Posts: | February 2002 2,309 |
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As far as I believe, you are correct. In stand alone mode, you do not have to associate with your network.
I have a client with the same problem and after reviewing everything, it appears he set everything up properly but no wifi output to any of the IR ports. All works fine on IR.
Busy light comes on when in wifi mode but no IR output.
Anyone else with an idea?
Dave
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Dave D'Arche http://RemoteQuest.comFine Home Theater Remote Controls & Solutions - Programming services for most remotes |
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Post 8 made on Thursday November 30, 2006 at 18:41 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,997 |
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There was a firmware update for the RFX9400 just before the Beta Ended. Both the remote and the Extender had to be properly matched according to Philips.
Someone with this problem, please report what version of firmware you are using on the RFX9400 as well as the TSU9600.
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Lyndel McGee Philips Pronto Addict/Beta Tester
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OP | Post 9 made on Thursday November 30, 2006 at 19:28 |
I think I have solved some of the problem. The emitter, when placed directly over the IR does NOT work. I unstuck the emitter and held it approx 1" away and it worked perfectly. The device is a Motorola Cable Box DCT6200. I will test it on another device and report back. My firmware levels are 9400 = 1.0.34 and 9600 = 1.3.4. Has anyone heard of this before?
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Post 10 made on Thursday November 30, 2006 at 20:57 |
Don O'Brien Long Time Member |
Joined: Posts: | August 2002 237 |
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flooding the ir input window of a device is entirely possible. I have seen this with a wide variety of equipment, but most frequently with cable and satellite receivers.
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Post 11 made on Thursday November 30, 2006 at 21:26 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,997 |
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On November 30, 2006 at 19:28, aanthony said...
I think I have solved some of the problem. The emitter, when placed directly over the IR does NOT work. I unstuck the emitter and held it approx 1" away and it worked perfectly. The device is a Motorola Cable Box DCT6200. I will test it on another device and report back. My firmware levels are 9400 = 1.0.34 and
9600 = 1.3.4. Has anyone heard of this before? The last firmware levels that were released before end of beta were: TSU9600 - 1.2.28 RFX9400 - 1.0.26 Are you sure you read the right numbers? Darnit - Nevermind. Just found the new Firmware/Software revisions.
Last edited by Lyndel McGee
on November 30, 2006 21:37.
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Lyndel McGee Philips Pronto Addict/Beta Tester
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Post 12 made on Thursday November 30, 2006 at 21:28 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 12,997 |
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On November 30, 2006 at 19:28, aanthony said...
I think I have solved some of the problem. The emitter, when placed directly over the IR does NOT work. I unstuck the emitter and held it approx 1" away and it worked perfectly. The device is a Motorola Cable Box DCT6200. I will test it on another device and report back. My firmware levels are 9400 = 1.0.34 and
9600 = 1.3.4. Has anyone heard of this before? There's also a switch on the extender for normal or low power for the IR port. Did you not adjust that as well?
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Lyndel McGee Philips Pronto Addict/Beta Tester
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Post 13 made on Thursday November 30, 2006 at 23:47 |
Peter Dewildt Loyal Member |
Joined: Posts: | July 2001 6,307 |
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The manual advises you to experiment with positioning the emitter.
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Peter Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired) Pronto 2xTSU9600, RFX9400 |
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OP | Post 14 made on Friday December 1, 2006 at 06:45 |
I did change the switch settings and the result was the same. It will not work when stuck to the cable box. I tested my receiver with the same emitter and it worked just fine. It seems to me that the cable box is the problem. Can anyone suggest a work around?
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Post 15 made on Friday December 1, 2006 at 11:01 |
ddarche Mr. RemoteQuest |
Joined: Posts: | February 2002 2,309 |
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Yes, many of the cable boxes are easy to overload with an IR emitter. Others have reported purposely mis-positioning is a good fix. Or try placing the emitter above the entire unit pointing down at the unit.
I also read of a fix in which you put a piece of black tape over the IR receiver and make a pin hole in it and place the emitter over the pin hole.
Dave
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Dave D'Arche http://RemoteQuest.comFine Home Theater Remote Controls & Solutions - Programming services for most remotes |
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