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Philips Pronto Professional Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | Philips Pronto Web new look - Pro Area Requires Registration This thread has 266 replies. Displaying posts 226 through 240. |
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| Post 226 made on Wednesday October 27, 2010 at 12:16 |
iam-940 Founding Member |
Joined:
Posts: | February 2002
91 |
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Looks like I might be stuck then, since I only registered on the main bit of the original site to get pronot pro edit and firmware.
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| Post 227 made on Wednesday October 27, 2010 at 15:43 |
gopronto Senior Member |
Joined:
Posts: | April 2008
1,453 |
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On October 27, 2010 at 08:17, PS2 said...
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I guess that means us. Unfortunately, the link to the old website is an IP address which does not work. Anyway, this is going in the right direction. The Old website link is working fine, try again :) http://161.88.253.22/
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Pronto still one of the best Wi-Fi Remotes, www.ikonavs.co.nz and [Link: axiumcontrol.com] Axium Control |
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| Post 228 made on Wednesday October 27, 2010 at 16:34 |
tengizk Long Time Member |
Joined:
Posts: | September 2010
77 |
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On October 27, 2010 at 15:43, gopronto said...
The Old website link is working fine, try again :) http://161.88.253.22/ProntoScript area seems to be unavailable though...
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| Post 229 made on Thursday October 28, 2010 at 10:15 |
mattdb Long Time Member |
Joined:
Posts: | August 2005
12 |
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I decided to contact the prontoteam by the link on the website yesterday stating that I lost my access and they reset my password and I have access now and was able to complete the level 2 certification on the new website. I am able to access the modules.
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| Post 230 made on Thursday October 28, 2010 at 12:46 |
boom23 Lurking Member |
Joined:
Posts: | October 2010
1 |
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FYI.
I managed to re-activate my Pronto account in the new site. This is what I did:
I requested my password by selecting "Forgot your password?" at the upper right of the new website. You will be asked for your email.
Your password will be emailed to you. The password I received did not work. So, I emailed back telling them this fact. Next day, I received an email with a new password that worked.
That's it...
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| Post 231 made on Thursday October 28, 2010 at 19:03 |
arthurpotts Long Time Member |
Joined:
Posts: | November 2002
74 |
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I contacted my distributor through my dealer (in Canada) and they provided me the code to re-register. I initially tried it not considering that it was case sensitive, and just tried it again earlier today (using the right case) and now I have access to everything again!
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| Post 232 made on Thursday October 28, 2010 at 19:40 |
Roti Long Time Member |
Joined:
Posts: | July 2008
104 |
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Well it's over a week since we were locked out with no concrete news of any intended solution from Philips.
I think it's time (for me at least) to start looking for other solutions for the future.
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| Post 233 made on Thursday October 28, 2010 at 23:37 |
Kevin Magee Long Time Member |
Joined:
Posts: | November 2006
135 |
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There is not going to be any news IMO. Pronto has made their decision. Time to move to some other products. Suggestions?
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| Post 234 made on Friday October 29, 2010 at 01:17 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,999 |
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I do know the gentleman responsible for that was out of the office until this past Monday.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| Post 235 made on Friday October 29, 2010 at 01:18 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,999 |
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On October 28, 2010 at 23:37, Kevin Magee said...
There is not going to be any news IMO. Pronto has made their decision. Time to move to some other products. Suggestions? Within this thread, IIRC, GlobalCache and iPad/iRule were discussed. There may be others.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| Post 236 made on Friday October 29, 2010 at 02:13 |
nimnul Long Time Member |
Joined:
Posts: | August 2007
245 |
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On October 29, 2010 at 01:17, Lyndel McGee said...
I do know the gentleman responsible for that was out of the office until this past Monday. Until today I believe.
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| Post 237 made on Friday October 29, 2010 at 02:15 |
nimnul Long Time Member |
Joined:
Posts: | August 2007
245 |
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On October 28, 2010 at 23:37, Kevin Magee said...
There is not going to be any news IMO. Pronto has made their decision. Time to move to some other products. Suggestions? A premature conclusion IMHO
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| Post 238 made on Friday October 29, 2010 at 07:10 |
D-J-W Lurking Member |
Joined:
Posts: | December 2006
8 |
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a message from a consumer in the netherlands:
Called philips they refer to the pronto site that only has a mail access.
Mail the pronto site, no reply.
Mailed and phoned the distributer they refer to Philips and my local sales representative ( the shop a bought my pronto) and don't want to discuss this with a consumer.
Called the sales representative and he says' yeah we can help you, you can bring youre Pronto if something needs to be updated and we will charge you for the time we need to spend on it.
Did now send a mail to sales representative, distributor and philips that I want a solution for this. Next to that also filed a complaint at Philips HQ (next to the town I life in at Eindhoven :;)...) This is really unbelievable that they just block out consumers to be able to generate income for the company that sell these devices.
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Dirk-Jan |
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| Post 239 made on Friday October 29, 2010 at 08:12 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,999 |
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D-J-W,
Did you email prontoteam at philips dot com?
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| Post 240 made on Friday October 29, 2010 at 08:19 |
v.lorenz Lurking Member |
Joined:
Posts: | October 2010
5 |
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Me too I contacted prontoteam one week ago and did not receive any feedback until today.... Philips seems to ignore us. It seems they don´t want us as customers anymore...
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