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Topic:
Philips Pronto Web new look - Pro Area Requires Registration
This thread has 266 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday October 19, 2010 at 09:53
2Many
Long Time Member
Joined:
Posts:
September 2009
98
EDIT: Also mentioned in the 'PEP v3 Release' topic - I didn't read the last few posts!!!


Check out the new look Philips Pronto site.

www.pronto.philips.com/

Professional access is temp down for now.

PEP3 available soon????

See also 'PEP v3 Release' in th RC forums here

www.remotecentral.com/cgi-bin/mboard/prontopro/thread.cgi

Last edited by 2Many on October 21, 2010 15:49.
"Home" is where my Pronto is.
Post 2 made on Tuesday October 19, 2010 at 15:24
alpha
Long Time Member
Joined:
Posts:
September 2003
258
I just saw this at the new website.

ProntoEdit Professional software is available only to authorized Pronto dealers.

at the bottom of the page.
[Link: pronto.philips.com]
Project Boredom 2 is here. [Link: mediafire.com]
------------------------
Check Version 1 & 2 out in the files section.
OP | Post 3 made on Tuesday October 19, 2010 at 15:48
2Many
Long Time Member
Joined:
Posts:
September 2009
98
On October 19, 2010 at 15:24, alpha said...
I just saw this at the new website.

ProntoEdit Professional software is available only to authorized Pronto dealers.

at the bottom of the page.
[Link: pronto.philips.com]

The words 'Authorised Pronto Dealers' sounds ominous! Especially with the four-letter word 'Only' added to the statement.
"Home" is where my Pronto is.
Post 4 made on Tuesday October 19, 2010 at 17:27
Jon Welfringer
Long Time Member
Joined:
Posts:
December 2002
175
When you try to login, you get this:

----------------------------------------------------------------------
Professional Access Temporarily Disabled

Dear Pronto Professional,

The Professional section of our renewed website is undergoing the final changes. This includes the migration of user accounts to enable access to this section. As soon as the renewed Pronto Professional area is live you will be informed by email in order to make sure you are able to logon to the new Professional Site.

Meanwhile you can still download our firmware from the this location.

For urgent matters please try and log on to our former server where you should still be able to access all areas.
Note however that for some links you will have to change www.pronto.philips.com into 161.88.253.22.

Here is the link to our former site: http://161.88.253.22/

We are sorry for the inconvenience and like to thank you for your understanding.

The ProntoTeam.
----------------------------------------------------------------------

They are converting from a ColdFusion based site to something else, so I imagine they have some data migration to do. It sounds like all the current registrations will carry over and everyone will be notified when it is ready.
Post 5 made on Tuesday October 19, 2010 at 19:40
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
12,319
On October 19, 2010 at 15:24, alpha said...
I just saw this at the new website.

ProntoEdit Professional software is available only to authorized Pronto dealers.

at the bottom of the page.
[Link: pronto.philips.com]

Maybe, but if you go to the registration page, you can see that there is a field there where you must get a registration code from either your distributor or reseller. I suspect that if your distributor/reseller will supply this, you should be able to register.
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 6 made on Wednesday October 20, 2010 at 02:00
BluPhenix
Long Time Member
Joined:
Posts:
December 2008
371
On October 19, 2010 at 19:40, Lyndel McGee said...
Maybe, but if you go to the registration page, you can see that there is a field there where you must get a registration code from either your distributor or reseller. I suspect that if your distributor/reseller will supply this, you should be able to register.

I don't know how the rest of you registered on the pro area of the site, but I know that when I registered (2008) I had to wait for my distributor to send the authorisation to Philips.

But I must say I'm a bit disappointed with the deployment of the new site. Why deploy only a front end, that is of little use, when the most significant part - the pro area is not finished yet? I mean the same front end info was on the previous site, and maybe they could have waited until everything was done.
OP | Post 7 made on Wednesday October 20, 2010 at 13:05
2Many
Long Time Member
Joined:
Posts:
September 2009
98
Access to the pro area is now granted.

But no PEP 3 for me!

Guess I'll have to contact my "Authorised Dealer" to gain full access to the pro area.
"Home" is where my Pronto is.
Post 8 made on Wednesday October 20, 2010 at 13:32
b00bie
Founding Member
Joined:
Posts:
July 2001
396
2Many,

It is my understanding that...

PEPV3 has not even been released in Beta. So, how might you be able to get a copy?
OP | Post 9 made on Wednesday October 20, 2010 at 13:38
2Many
Long Time Member
Joined:
Posts:
September 2009
98
On October 20, 2010 at 13:32, b00bie said...
2Many,

It is my understanding that...

PEPV3 has not even been released in Beta. So, how might you be able to get a copy?

Hmm, Yes, Well....................Wishful thinking! Or maybe just planning ahead.


While I am here, I don't appear to have the same access as I did previously. I tried downloading some PS modules but can't - restricted access. I'm only level 1, but there are no longer any modules available to me.

I did have access before, I have the proof, over 100 modules. I downloaded all the modules available to try them out.

Last edited by 2Many on October 20, 2010 13:52.
"Home" is where my Pronto is.
Post 10 made on Wednesday October 20, 2010 at 15:28
max viegas
Long Time Member
Joined:
Posts:
March 2004
105
If this is the case, and pronto is closing up shop on us DIY customers I will have a TSU9800, TSU9600, RFX9600 and an RFX9400 for sale very shortly.

The only reason I went with pronto in the first place over control4 and other comparable brands was because of full access to the software and the ability to do things as needed.

Also I don't have an authorized dealer where I live so getting access through him is not possible at all either.

I too was only a level 1, it's really too bad if this is the road they choose.
Post 11 made on Wednesday October 20, 2010 at 15:57
gopronto
Senior Member
Joined:
Posts:
April 2008
1,437
On October 20, 2010 at 15:28, max viegas said...
If this is the case, and pronto is closing up shop on us DIY customers I will have a TSU9800, TSU9600, RFX9600 and an RFX9400 for sale very shortly.

The only reason I went with pronto in the first place over control4 and other comparable brands was because of full access to the software and the ability to do things as needed.

Also I don't have an authorized dealer where I live so getting access through him is not possible at all either.

I too was only a level 1, it's really too bad if this is the road they choose.

Where are you in the world?
i might beable to put you in contact with a dealer..
Pronto still one of the best Wi-Fi Remotes,
www.ikonavs.co.nz and [Link: prontoprojects.com] Axium Control catching up fast :)
Post 12 made on Wednesday October 20, 2010 at 16:20
Jon Welfringer
Long Time Member
Joined:
Posts:
December 2002
175
From the ProntoScript Developers page, it says this:

Note that most of the information here is only accessible to installers who are level 2 certified or higher.

So just do the level 2 test and you'll be set.
Post 13 made on Wednesday October 20, 2010 at 17:01
BluPhenix
Long Time Member
Joined:
Posts:
December 2008
371
I must say I like. Better structured and easyer to find info. Great job prontoteam.

Finally the xcf with the glass house, been looking quite a while to get my hands on it :).
Post 14 made on Thursday October 21, 2010 at 07:51
BluPhenix
Long Time Member
Joined:
Posts:
December 2008
371
whoops:

As part of the migration to our new Pronto website, your account has been reset.
In order to re-activate your account, you will need a valid registration code. Contact your distributor or Sales Representative to obtain such a code.
Once you have obtained a valid registration code, click on the following link or copy-paste it in your browser:

It seems they are celaring the "inactive" users.
Post 15 made on Thursday October 21, 2010 at 07:51
MCFH
Long Time Member
Joined:
Posts:
December 2009
35
But some of us are being locked out :(
As part of the migration to our new Pronto website, your account has been reset.
In order to re-activate your account, you will need a valid registration code. Contact your distributor or Sales Representative to obtain such a code.
Once you have obtained a valid registration code, click on the following link or copy-paste it in your browser:

Your password has also been reset .
Your new password is ??????

After re-activation, we invite you to update your personal information, and reset your password.
We apologize for any inconvenience caused, and hope you will enjoy the new Pronto website.
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