RC User Reviews: Complete Control MX-450 Remote Control (1)

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User reviews for the Complete Control MX-450 from Universal Remote Control Inc.

Ratings	Reviews	MSRP (USD)
Average: 2.44/5.00 Median: 1.67/5.00	3	$250

The MX-450 is the professional version of the Digital R50. It features a vibrant color LCD screen, control of over 18 devices, RF capabilities, full onboard programming with visual macro editing, plus nearly unlimited learned codes and macros.

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Written by Electronic Surplus from RI USA.

The reviewer has used this remote control for under 1 month.

Review 3 made on Monday March 30, 2015 at 11:46 PM.

Strengths:

Support is Completely Terrible
There is NOT even ONE person there that has ANY idea how to operate their own products

Forget about trying to ever get Warranty service
They will tell you that the unit has a name (ie Game Room) marked on the unit with Marker and no longer under warranty

Weaknesses:

Each of their products are extremely complicated to use and come with very very basic instructions impossible to understand without some type of degree

Review:

Stay Far away from this company

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Value:

Written by hitechupgrades from Severna Park, MD.

The reviewer has used this remote control for 1-3 months.

Review 2 made on Wednesday March 17, 2010 at 9:48 PM.

Also owned:

Harmony One, Nevo C3, Harmony 880

Strengths:

Intuitive layout of buttons.
Good "feel" of button press and cradles well in hand.
RF control built-in (requires use of RF receiver)
Pages can be hidden from user view.
Easy wizard to add devices.

Weaknesses:

No hard buttons for Page Up (+) and Page Down (-)
Limited built-in icons for favorite channel use.
Uses std batteries as opposed to a rechargeable Lithium Ion battery.

Review:

If you've programmed remotes before, this remote is pretty powerful considering the price. Unlike what others have said, the programming of the remote can be "backed-up" to a laptop using the archiver software that is available to consumers (NOT just installers).

Goto the Universal Remote website, hit support, and search for MX-450 Archiver Software. Download and install.

http://www.universalremote.com.../MX450Setup.zip

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Written by jshaheen from USA.

The reviewer has used this remote control for 6-12 months.

Review 1 made on Thursday July 23, 2009 at 2:00 PM.

Also owned:

espn, other URC garbage

Strengths:

Who cares their support is HORRIBLE

Weaknesses:

Support is HORRIBLE

Review:

I bought this remote then spent days getting the programming right.
My girlfriend dropped it on a tile floor and cracked the display.
Called URC to get it fixed and asked them if they could transfer my programming to the new replacement (they only replace and not fix..lame)
They ASSURED me several times on different calls (one to see what was up with the return since they never email or call to let you know) they would
transfer the programming (BTW you can't save your programming since their software to do this is only available to "installers" (can you say RIP OFF?)

So I get the remote back almost a month later. Must be hard to send out a new replacement with no programming transfer done.
Guess what... NOTHING in it. Just like new.

I called them to tell them and they say they will have someone call me back.
Guess what?
THEY JUST DON"T CARE. NO CALLBACK and I for one will
NEVER EVER BUY ANY PRODUCT THEY SELL!

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