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Hey Springs - Check it out!
This thread has 17 replies. Displaying posts 1 through 15.
Post 1 made on Friday October 13, 2006 at 17:09
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
Folks,

I decided to open a new thread so we could keep everything in one place and not disturb the rest of the forum.

I really apologize to those in this forum for getting carried away and hijacking others posts with my noise. Not very professional nor very nice of me.

That being said, I have more things I want to say to Springs:

Springs,

You are very confused and apparently you have a pretty thin skin.

I don't really see where I have attacked you personally. I have said you have your head up your butt and you do. I am not the only one who has ever thought that and I am sure there are a dozen or so people in this forum who have wanted to say it. So, I am saying it on their behalf as well.

It is all about that stupid event you had with UEI tech support a year ago and it has been about that ever since. Whenever you open your mouth about Nevo, we can expect nothing but DRIVEL to come out. Look that up; It means childish, meaningless and believe it or not, idiotic. I am not saying this. I am not attacking your personally I am just saying what the dictionary says.

I have asked you to show your pedigree and you have. You are a very accomplished programmer and I am sure you are quite good at it. The reason I asked, was to demonstrate you don't know jack about the Nevo SL. Your pedigree indicates it.

You have never installed ONE.
You haven’t touched one in a year.
You can’t even offer a technical reply, where you have any first hand knowledge.

I would send you some whitepapers about Networking with the Nevo, but I doubt you would read them.

Yes, I called you sophomoric. Look it up….It means childish, juvenile. That is what you sound like when you constantly attack Nevo, using your lovely, condescending tone you have made so popular. Is this really a personal attack? Nope, just stating the obvious.

I also said you are spewing old info about the Nevo and you do not have the foggiest idea what you are talking about. Is that a personal attack? I don’t really think so. I was simply pointing out that you don’t know what you are talking about when it comes to the Nevo. That is my opinion and your experience shows it. Not attacking. Call ‘em like I see ‘em…

Yes, I told you to STFU. Not very professional of me but I not going to apologize for it because it was so damn gratifying. You have had it coming for many, many months.

So, no it is not really personal at all. You just don’t like what you are hearing because you know I am right. And so do many other people in this forum.

So, let’s take a slightly different approach with future posts. Just so you will know how silly you sound, every time you say something negative about the Nevo SL, I am going to follow up that post with one that bashes YOU! Let’s see if you can take some of you own medicine. I am going to keep it handy and paste it in every time. Won’t that be fun??? Based upon history, I should be over 2,000 posts in no time!

My new auto-responder:

“Don’t mind Springs post. He had an issue with Nevo SL tech support over a year ago and he can’t let it go. Poor guy…He is really insecure and just can't quite get over it. Really has a problem. So much, that he has been ranting like a lunatic for over a year now. He ALWAYS bashes the Nevo SL, despite the fact that he has never installed one or even programmed one for a client. Just kind of humor him."

Bring it....

Regards…Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 2 made on Friday October 13, 2006 at 20:29
Springs
Super Member
Joined:
Posts:
May 2002
3,238
Actually Dave despite my bad spelling and typing... my vocabulary is pretty good. I knew you were calling me childish. I believe I pointed this out.

You also claimed that I was no expert on remotes. Well thats your opinion and you entitled.

However I think something specifc should be pointed out there... there was no ranting in my post...
lets look at it...

Post
***
Stealth.... don't forget to remind him that UEI really wants to be dealer only and that support and software can be hard to come by.

The Nevo really is ment for DIY guys to mess with it. Its not a stable set and forget option by any stretch. Hobbiest only and a solid interest in messing with it and Windows Media Center Edition.
***
There is no ranting there...

Now the one that set you off...

Post
***
Just don't... there are plenty of threads about it. The Wifi is the most common issue with this unit.

1. No
2. No. But you can get things to stream to DSMs and the like. If it stays connected.
3. Software is simple stupid easy to use. that is why some defend the unit.
4. You should be aware that this is not a set and forget control system.You will spend considerable time trouble shooting things that crop up and it is by no means a stable unit. IT IS ONLY SUITED FOR PEOPLE WHO ARE COMPETENT AND WILLING TO MESS WITH IT ALL THE TIME. IT IS A HOBBIEST REMOTE, NOT THE PROFESSIONAL PIECE THEY MARKETED TO US.
5. No word on that.
6. Does it matter?
7. Long songs and end of ques cause frequent documented lock ups.

A T3 and an RP6 can handel a lot of things. T4 is still kind of an in progress things until we see the XP-8. Right now it can't do video unless docked with a EM-4 I think it was.

Any second now Carl will swoop in and rip my head off. :)
***

How exactly was that ranting?
Question...
1) Is the WIFI reliable? There will be no streaming of audio.
My reponse
NO
Your Responce
The wi-fi can work very nicely when you have a dedicated wap for the Nevo. Use one of the models Nevo SL suggests and make the recommended wap settings they suggest. It will respond well on good network.

Now I have to deal with Wireless networks all the time. To be honest sometimes I have to get pretty creative to get them to be solid for the custoemrs. Configuring routers to be switches only and have wirless. Hooking in another WAP on a different floor. Then not having a wire there and no Expander I reconfigured the next wap to be a repeater. It can get a little odd ball trying to get all the WAPS to overlap so they have coverage as they roam from one room to the next.

Now the Nevo can SPECIFICALLY not roam from one AP to the next? Is that correct? It seems that is the fact as you point out that it needs a dedicated WAP.

Question
2) Can you send commands via ethernet to other devices?
My responce
2. No. But you can get things to stream to DSMs and the like. If it stays connected.
Your Responce
Not at this time.

Well at least we agree...

Question
3) How is the software?
My responce
Software is simple stupid easy to use. that is why some defend the unit.
Your responce
NevoStudio is probably the best editor on the market right now. Period. I use them all and would take NevoStudio over any of them.

So we agree the editor is REAL easy right?

4) Is there anything I should be aware of if being a first time user?
My Reponce
You should be aware that this is not a set and forget control system.You will spend considerable time trouble shooting things that crop up and it is by no means a stable unit. IT IS ONLY SUITED FOR PEOPLE WHO ARE COMPETENT AND WILLING TO MESS WITH IT ALL THE TIME. IT IS A HOBBIEST REMOTE, NOT THE PROFESSIONAL PIECE THEY MARKETED TO US.
Your responce
I would say that the wi-fi part is the only touchy area. I have had many work great and many work not so great. The only common element is the client network, in my opinion. Otherwise, it is the nicest remote under $1000. Classy, nicely designed, ergonomically very pleasing, very flexible programming.

Now that reponce was the only one that really said HEY I DON'T LIKE THE PRODUCT. This remote would seriously be enjoyed by the DIY guy. I really feel that UEI missed out by not marketing it as such. Imagine all the development that occured on Pronto and soforth by all the guys and girls who worked on them. With the tight intention of integration with Media Cneter Edition you have a ton of hard core geeks who would love to develope stuff. Moving right along.

Question
5) Is UEI planning on making the IR outputs of the Nevo Link discrete?
My Responce
No word on that.
Your Responce
I assume you mean addressable? Usually not a big issue with equipment which has good discrete codes for most functions. Otherwise, I can't comment on future stuff.

Well we agree there. The Answer is no. Not at this time. Not sure if they have any intention of doing this.

Question
6) What does it cost?
My Reponce
Does it matter?
Your responce
$800

Now I will admit that was not the most diplomatic way to say it. But here is also what I was thinking. If he is buying a neveo and he is an AMX person... then he is probably a dealer. Or an account at the Distro. So he aint paying the $800. In fact UEI sold a bunch of units to the old reps staff for Production Cost. I mean you want to talk about dirt cheap... all the staff said... and I quote here. "You could not say no." Sure they broke it off with UEI less than a month later

Also lets look at the price of the unit...
Things he woudl need
Nevo SL $800
Nevo Link $150?
Dedicated WAP (We covered this above right?) for the Nevo $75
Maybe an ethernet bridge for the Link if there is no Cat 5 there to a router $75 or wiring costs... right? No communication to the Link without all the network stuff.. yes?
Ohh and a router $50 to 75
He would need all those right? Or some sembelance of it.

Comaprison of a Pronto
TSU7500 Remote $1000
RFX6500 RF unit with Flashers $200

Moving on

Question
7) How friendly is the UPnP with playing music, looking at photos from a local PC?
My reponce
Long songs and end of ques cause frequent documented lock ups.
Your Reponce
I think UPnP is still a bit infant. Lots of component manufacturers are not following the spec properly. It will work with Escient and a few others. Again, this is network-dependent. The NevoMedia player needs an upgrade. It is pretty basic and could use some additional features. It works pretty well with a PC as well.

Now I will cop to the fact that that statement I made was purely HEARSAY. I was basing it on the comments I read here when I check in. I HAVE NEVER SEEN IT HAPPEN! Others have. Or so they posted here.

"A T3 and an RP6 can handel a lot of things. T4 is still kind of an in progress things until we see the XP-8. Right now it can't do video unless docked with a EM-4 I think it was."

Is there anything factually inaccurate there? Nope.

"Any second now Carl will swoop in and rip my head off. :)"

Notice the :). It was a joke. Carl and I have made it clear it about different points of view. As long as its Bassed in fact... thats different.
Carls statement
But you do have some good opinions and tips, so I watch your posts, which is probably why I jump on you a lot too.

I said I was cool with it and he appologized for stepping over. It was fine.. but I see you choose to bring that thread back up after you tried to move us here.

Why do you feel it nessesary to personally attack me. You even state Clear as day that you intend to do that from now on? What is that all about?
OP | Post 3 made on Friday October 13, 2006 at 20:59
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
Read your email.

And why I am at it, nothing you say in this forum is based on fact, because you have no personal experience with the product. Isn't that correct? So EVERYTHING you posted is based on hearsay and other posts, right? You have already indicated that some of your info is based upon forum hearsay. I think all of it is based on hearsay.

Come on, tell me what personal experience you have with the Nevo SL, which I believe is none. You said so your self. You have NEVER programmed nor delivered a single Nevo SL to a client. I am dying to hear it. However, please don't drag out the posts a year ago where you made some tech guys life miserable.

You seem to be confused why I am saying these things. Very simple. You have blasted Nevo for over a year now and it is time someone called you to task and I am taking that personal responsibility.

You are full of yourself and like to read you own crap. You have no basis for commenting in this forum and frankly, you should go somewhere else.

How's that, clear enough?

Dave

Last edited by ddarche on October 13, 2006 21:43.
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
OP | Post 4 made on Friday October 13, 2006 at 20:59
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
“Don’t mind Springs post. He had an issue with Nevo SL tech support over a year ago and he can’t let it go. Poor guy…He is really insecure and just can't quite get over it. Really has a problem. So much, that he has been ranting like a lunatic for over a year now. He ALWAYS bashes the Nevo SL, despite the fact that he has never installed one or even programmed one for a client. Just kind of humor him."

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
OP | Post 5 made on Friday October 13, 2006 at 21:15
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
There is my response. I will use it every time you post in this forum, right after you post your stupid, vindictive messages about UEI and the Nevo SL.

It is easy, I just paste it.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 6 made on Friday October 13, 2006 at 22:06
lalartu
Long Time Member
Joined:
Posts:
August 2006
44
That is called "starving for attention". My son acts up for attention, but, he is 8 years old.
OP | Post 7 made on Friday October 13, 2006 at 23:51
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
One for the good guys. Thanks Lalartu. I assume there are about a dozen other folks in this forum who feel the same way and are sick of Springs childish behavior.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 8 made on Monday October 16, 2006 at 05:56
DrKazza
Long Time Member
Joined:
Posts:
September 2006
34

I'm not going to get embroiled in all this... yes springs has a vitriolic hatred for Nevos and yes ddarche went in with both uzi's blazing, but one little comment on dave's first post...

"I would send you some whitepapers about Networking with the Nevo, but I doubt you would read them"

I'm an end (L)user and read all the problems about the nevo before I bought one, but the RF just was complete shite on my previous remote and it was either a Divorce or a new remote... I set up my nevo using these whitepapers from your site and I LOVED THEM, they were simple to follow and everything worked perfectly.

The wife and I are talking again.

bottom line, never used a nevo before 1 month ago... never programmed a remote before. LOVE THE NEVO
WIFE TALKING TO ME AGAIN
HOORAY.

Thanks for the whitepapers dave
Post 9 made on Tuesday October 17, 2006 at 11:17
JustPassing
Long Time Member
Joined:
Posts:
November 2005
127
All I can say is this remote is how I pay my mortgage, I have happy customers and unhappy ones same as any other, but the happy ones are dar greater in numbers. As a professional courtesy, I would appreciate not being put out of business by (sometimes) unfair comments.

As Marc says in another thread, I love the concept, I also have seen the progress. My business is also growing with theirs, especially after the Crestron deal which showed they are here to stay.
Post 10 made on Tuesday October 17, 2006 at 16:01
Carl Spackler
Senior Member
Joined:
Posts:
November 2004
1,427
On October 17, 2006 at 11:17, JustPassing said...
All I can say is this remote is how I pay my mortgage,
I have happy customers and unhappy ones same as any other,
but the happy ones are dar greater in numbers. As a professional
courtesy, I would appreciate not being put out of business
by (sometimes) unfair comments.

As Marc says in another thread, I love the concept, I
also have seen the progress. My business is also growing
with theirs, especially after the Crestron deal which
showed they are here to stay.

Thats exactly what my beef with Springs. There are a lot of guys out there who have taken it on as their go to remote. And bad mouthing the company after one experience that happened over a year ago isn't fair to these guys, or their customers.
Gunga.....Gunga....GU-Lunga

And since Ernie won't keep count, I will. Hes up to 249, and counting.
Post 11 made on Tuesday October 17, 2006 at 19:19
Stealth X
Senior Member
Joined:
Posts:
November 2005
1,177
i've said it before i'll say it again. i LOVE this product. its the most practical toy i've ever purchased. most toys end up on a shelf or in a closet somewhere... not this one... get to play with it every day.

and i'll go on record as stating i have never had a problem that wasnt easily remedied with almost immediate advise right here in these forums, and any problem i've had was my own lack of experience.
Post 12 made on Tuesday October 17, 2006 at 20:36
TouchCommander
Active Member
Joined:
Posts:
December 2004
602
Agree that the Nevo is an excellent product and have had no problems with tech support.
No job to small, many to big
Post 13 made on Wednesday October 18, 2006 at 03:27
phil
Founding Member
Joined:
Posts:
December 2001
2,164
On October 17, 2006 at 16:01, Carl Spackler said...
Thats exactly what my beef with Springs. There are a lot
of guys out there who have taken it on as their go to
remote. And bad mouthing the company after one experience
that happened over a year ago isn't fair to these guys,
or their customers.

I agree, Springs is like the guy without a life who stands around in front of a store wearing a sandwich board that says "This place sucks".

However, while he seems to base his hatred of Nevo on one instance that happened to him long ago and he takes childish pleasure in every post that has a new problem with the remote, the problems that Nevo has with this product are many, and for some there are still no answers. The fact that Springs has no personal experience of the issues with the product and cheers as each new problem shows up does not make the Nevo a bulletproof, ready for prime time product.

Some of you are selling this as a replacement for the Pronto, just a touchscreen remote, and not using the troublesome wifi and music server features. If you bought a car and were told " Don't use the nav system or the entire car will shut down" would you feel it was ready for prime time?

I have had a Nevo since April and have been evaluating it. As others have said I'm intrigued by the idea behind it but the implementation leaves something to be desired.

Specifically, my issues with this product are,

1. When playing music titles from my computer, if I let Nevo Player finish the last track of a CD or playlist, Nevo Player locks up. Then I have to go to my computer and use taskmanager to end the Nevo Player(the player icon in the toolbar will not respond) and then restart Nevo Player from the start menu. I can't imagine explaining this proceedure to an enduser, for me it's only a hassle. UEI has not come up with any answers for this yet.

2. Earlier this week I was going to take it to a customer's house to demo. I found that it had not seated properly into the charger and now was dead. The charger connection is kinda funky and I have to wiggle the Nevo sometimes to make a good connection. This would be a small inconvienience for most products but for the Nevo it is a major problem if the battery is run down completely. I was finally able to reset it but if a client experienced this it would have taken a service call to restore. I also note several posts from people that have had this problem and have a heck of a time getting the unit to operate again.

3. If the Nevo strays outside of the routers coverage area it will not reconnect to the network by itself. It usually needs to be reset to restore operation. I can tell customers never to take the unit out of their house but if their router goes down with a power outage I will be making another service call.

4. For the first 4-5 minutes after the LCD backlight turns on it flickers. Power supply capacitors I think. Badly at first but goes away after warmup. As I have the LCD set to stay on for only 1 minute it pretty much always happens. UEI says this is normal. For an $800 remote???

I have yet to experience the dreaded stuck buttom phenomena but if any other manufacturers remote occasionally ran the volume up to max I would be unable to sell that product. Think about it. If HK receivers sometimes ramped up the volume to full, even if was only every 6 months, no one would buy them and any dealer that sold them would end up with stacks of returns. The posts about this problem say it happens several times a week.

All in all I cannot sell this piece at this time. I will continue to play with the one I have and check for upgrades to fix these problems, but for now, no way.

I'm only out the cost of 1 unit and have hope that someday I can start to sell these. I am not angry about it. I love the idea behind it, and when it works, it is wonderful.

Marc Silver is the guy who should be ranting and foaming at the mouth, not Springs, who I don't believe has ever purchased one.
"Regarding surround sound, I know musicians too well to want them behind my back."
-Walter Becker
Post 14 made on Tuesday November 7, 2006 at 10:13
glvaca
Lurking Member
Joined:
Posts:
November 2006
9
Hi,

I doubted whether or not to revive this thread but my quest for information got the better of me. I've narrowed the choices down to either the TSU-9600 or the NevoSL but before I make up my mind I'm hoping the below remarks have solutions...

Specifically, my issues with this product are,

1. When playing music titles from my computer, if I let
Nevo Player finish the last track of a CD or playlist,
Nevo Player locks up. Then I have to go to my computer
and use taskmanager to end the Nevo Player(the player
icon in the toolbar will not respond) and then restart
Nevo Player from the start menu. I can't imagine explaining
this proceedure to an enduser, for me it's only a hassle.
UEI has not come up with any answers for this yet.

Can this not be solved by using another Player? If so which ones?
Does TwonkeyVision have a player? I'm planning on using the server software...


4. For the first 4-5 minutes after the LCD backlight turns
on it flickers. Power supply capacitors I think. Badly
at first but goes away after warmup. As I have the LCD
set to stay on for only 1 minute it pretty much always
happens. UEI says this is normal. For an $800 remote???

Can others confirm this problem? Or is it solved with the latest firmware?

I have yet to experience the dreaded stuck buttom phenomena
but if any other manufacturers remote occasionally ran
the volume up to max I would be unable to sell that product.
Think about it. If HK receivers sometimes ramped up the
volume to full, even if was only every 6 months, no one
would buy them and any dealer that sold them would end
up with stacks of returns. The posts about this problem
say it happens several times a week.

Is there a resolution for this problem?

Many thanks!
Best,
Glenn
OP | Post 15 made on Wednesday November 8, 2006 at 12:34
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
1. I have heard very good things about the Tversity server. A few folks indicate it runs perfectly. I have not tried it yet.

Backlighting - I have not seen this issue and I use one daily in my own theater. If it is there, it must be a none-issue because I cannot see it.

"Stuck Key" - it is really called "runaway", because the keys do not get physically stuck. The last firmware version has a limiter on the volume up control (or any volume up control elsewhere on the screen). It is set for 3 seconds by default and the installer can modify the time, with a patch from UEI. Works fine.

As a work around, any key which might repeat, which is not supposed to repeat, you can make into a macro, which will not repeat and it will fix the issue.

The macro can be very simple; add an empty shortcut in front of the IR code. Or add a "bogus" ir code in front of the needed IR code. No delays between the two. A bogus code could be any other code which does not work any of your gear.

If you have a repeating code (volume, FF, RW, CH +, CH-, etc.) which gets into runaway, simply put a 100ms delay in front of the code. You will likely not notice it is even there.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
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