I have just downloaded MXOP 1.91 to give it a look-see while waiting for my newly-ordered MX-1000 to arrive. When I try to run the program, I get the following error message:
Runtime error '429'
ActiveX component can't create object.

Does anyone know what causes this and how to get the program to run?
Thanks!

Jim: Are you running any other programs when you start MXOP? Probably a Microsfot application?

... Greg

Yup, that's a new one. What operating system? Did the program install without any errors? Have you rebooted recently? Upgraded video drivers?

Jim

Take heart...You are not the only one to see this Active X problem. On my generic pc running Win 95, I too get this error message. This system is pretty basic (P200 MMX) but does include a SCSI card for scanner, cd burner, and Jazz drive; All in Wonder video card, logitech camera etc. I recently went through the latest upgrade of Win 95 using the Microsoft website and ran Systemworks to fix some 300 Windows problems (bad shortcuts and drive assignments and such). I still get the same error that you get. I do have a Win 95 pc that does run the MXOP software but would like to get this one working as well. Any help would be welcome and maybe v2.0 will help.

BB

No, I'm not running any other programs when I try to start MXOP. I'm using Windows 95 on a Dell 300MHz computer. Video driver hasn't been upgraded for years (and no upgrade is available anyway).

During the first install, Setup notified me that I had an out-of-date system file, so I let it be updated (looked like a VB dll), rebooted, and reinstalled. I don't leave my computer on all the time, so it gets rebooted everytime I turn it on to use it.

I don't have any ActiveX plugins installed on my system, so I assume that the program error must be referring to some ActiveX component that is imbedded in the program itself.

I hesitate to download MXOP again because it takes so long, but I guess that I'll have to try that just to be sure.

Video driver hasn't been upgraded for years -- that could be a likely cause. Video drivers are notorious for obscure problems.

Well, Brian, I can't say that I'm "glad" that someone else has the same problem, but at least it reassures me that I haven't done anything dumb!

My system is a 4-yr old Dell Dimension 300-MHz Pentium II with 288MB RAM running Windows 95SE. Graphics card is a STB Velocity 128. I've got a SCSI card for film and flatbed scanners, and CD R/W and ZIP disk drives. Everything is pretty conventional and I can't understand why MXOP fails to run. I have plenty of other software loaded which runs properly. Looks like a case of Microsoft ActiveX not being compatible with Microsoft Windows for certain situations (so what else is new?).

I removed MXOP using Norton Cleansweep, checked for system errors with Norton WinDoctor, downloaded a new copy, installed it, and got the same error.

Then I booted Win95 in "safe" mode (no Startup programs, generic VGA driver, etc.) and got the same error. This test eliminates the video driver as a possible cause of the problem.

I guess that I'm condemmed to doing my programming directly on the remote. Arghhhhh!

Win98SE seems to be the best bet.

Ah -- there's something. Is it Windows 95 ORIGINAL edition? A lot of current programs don't work right under the first release. I believe the only Win95 versions that may work are OSR2 or 2.5 (revisions B and C).

It's Windows 95, revision B (OSR2), the OEM release that fixed some of the problems with the inital release.

The error message "ActiveX component can't create object" hints that perhaps it cannot find a file or DLL on my system that is necessary for it to run. Any ideas on what that might be?

Try uninstalling it, downloading the MXOP again, and installing that one! One never knows what will work and what won't!

... Greg :-)

Greg, I tried that (see my posting on 2/10 23:16) but it didn't help.

When I got my system 3-and-a-half years ago, I purged it of all the Microsoft software that came with it (except for Win95 and DirectX). I'm wondering if the ActiveX component is looking for some obscure file that I've never needed before? However, I'm not about to reinstall Windows to find out!

I expect that only the people who wrote the MXOP will be able to diagnose the problem. I sent HTM an e-mail about it, but haven't yet received a reply.

I can't see why MXOP would be using ActiveX.

Microsoft is probably ticked off with any program that isn't using ActiveX, and has Windows giving MXOP the old heave ho because it isn't using ALL of Microsoft's "cool" products! :-)

Do you have a new version of Internet Explorer installed? Microsoft is notorious for many of their VB features requiring Internet Explorer DLL's. The ActiveX component can't create object error you are getting means that COM (Component Object Model) can't create an instance of that object for the program to use. This usually means that either the file is missing, or that the file is not registered correctly (I mean an entry exists in the registry with that component's class id). Without knowing what it is trying to do, you can't figure out which DLL is having the problem. It could be that you don't have some necessary VB 6 DLL's installed on your computer, or as I mentioned earlier, an older version of internet explorer. They could be using a 3rd party control that didn't get registered correctly on the install.

What is the program doing when you get this error? Does it display anything at all? Any splash screens?

The fact that you are using Win95 could be a problem, as ActiveX (COM) was pretty new back then and your OS may not have some of the necessary supporting DLL's for this.

Does anyone have a list of the dependency files for the install (should be a cab file on the setup disk somewhere with all of the files to be installed)? We could probably figure out from that what dll's need to be there and have you register them.

Let me know.
Bryan