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Topic:
Lutron vs. Qmotion
This thread has 34 replies. Displaying posts 16 through 30.
Post 16 made on Thursday April 16, 2015 at 12:32
drewski300
Super Member
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I've also have never heard a complaint about Lutron integration or reliability. I heard many complaints about QMotions control/RF integration. I'm sure they will correct it and come out with a more reliable control option but I'm not going to test that out.

QMotion does honeycomb, roller and drapery.  Lutron does these plus curved drapery, Roman, Venetian, and their newer products like horizontal sheer, pleated shades and the vertical drapery (Kirbe).  I think another important thing Lutron offers that QMotion doesn't is all the top treatment options.

Have you priced out their horizontal sheer? It's pretty pricey!
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!"
Post 17 made on Thursday April 16, 2015 at 18:17
internetraver
Advanced Member
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798
To me it's no contest.  First off that alignment is HUGE!

Lutron

[Link: vid592.photobucket.com]


Qmotion

[Link: vid592.photobucket.com]

The big shade was set as fast as it could go and the small shades were set as slow as it could go.

Out of 20 or so Qmotion shades, 5 motors needed replacement (the same one twice), motors are much louder than Lutron, wireless was extremely intermittent (3 repeaters and a guessing game to locate them, tech support actually told me they don't work well close to the floor, you know, where outlets usually are so I should plug them into the usb ports on TV's), shades started at different times (sometimes 4-6 seconds between shades right next to each other), couldn't use channel 5 on the controller because of "known" serial control issues, and hours spent on troubleshooting.  This was 2 years ago so I know there were other issues I'm forgetting right now.
Post 18 made on Thursday April 16, 2015 at 19:11
SB Smarthomes
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2,634
On April 16, 2015 at 12:32, drewski300 said...
Have you priced out their horizontal sheer? It's pretty pricey!

No, I haven't quoted or installed the Horizontal Sheer shades yet, but did just install 5 large Lutron Roman shades that were almost $5k each.
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 19 made on Thursday April 16, 2015 at 19:12
SB Smarthomes
Super Member
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On April 16, 2015 at 18:17, internetraver said...
To me it's no contest.  First off that alignment is HUGE!

Lutron

[Link: vid592.photobucket.com]

Qmotion

[Link: vid592.photobucket.com]

The big shade was set as fast as it could go and the small shades were set as slow as it could go.

I didn't realize the QMotion shades moved at different speeds based on size... that really does look bad.
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 20 made on Thursday April 16, 2015 at 20:10
goldenzrule
Loyal Member
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8,478
On April 16, 2015 at 18:17, internetraver said...
To me it's no contest.  First off that alignment is HUGE!

Lutron

[Link: vid592.photobucket.com]

Qmotion

[Link: vid592.photobucket.com]

The big shade was set as fast as it could go and the small shades were set as slow as it could go.

Out of 20 or so Qmotion shades, 5 motors needed replacement (the same one twice), motors are much louder than Lutron, wireless was extremely intermittent (3 repeaters and a guessing game to locate them, tech support actually told me they don't work well close to the floor, you know, where outlets usually are so I should plug them into the usb ports on TV's), shades started at different times (sometimes 4-6 seconds between shades right next to each other), couldn't use channel 5 on the controller because of "known" serial control issues, and hours spent on troubleshooting.  This was 2 years ago so I know there were other issues I'm forgetting right now.

I just handed my phone to my fiance with the qmotion shades and said what do you think. She said, "oh nice. Why does the side one move faster?"

I then showed her the Lutron video and as it was playing asked her which she liked more and why.

"This one", referring to Lutron.

I asked why

"Cause they move at the same speed and are lined up"

Hembar alignment does matter.
Post 21 made on Thursday April 16, 2015 at 21:35
internetraver
Advanced Member
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798
On April 16, 2015 at 19:12, SB Smarthomes said...
I didn't realize the QMotion shades moved at different speeds based on size... that really does look bad.

They claim the jumpers on the motor will balance them out enough but clearly they're not even close.

Those windows are double stacked so there's a total of 6 shades in that room.  I know I have a video of all 6 as well as other rooms in the house buried somewhere in my NAS drive.  I'll post them if I can find them.
Post 22 made on Friday April 17, 2015 at 10:25
SB Smarthomes
Super Member
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Does Qmotion gear the drives in their larger shades differently to handle the extra load (I'm assuming the roller diameter for all their shades are the same)?  Is that why the larger center shade moves more slowly?  I didn't know the Qmotion shades moved at different speeds... I knew the didn't do hem bar alignment, but thought they at least moved at similar speeds.

The larger center shade in your video took an additional 16 seconds to close (22 seconds vs. 38 seconds)... that's not even close.

I guess it's ok if you set the expectation with the client, but I don't think anyone I work for would be satisfied with what you showed in the video.  
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 23 made on Sunday May 29, 2016 at 23:06
Lajument
Long Time Member
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11
They use 433mhz. The same as garage door openers and home weather stations.

To achieve the longest battery life possible they put the shade into a "sleep" current mode. It "wakes up" when RF energy is detected and it evaluates the signal to see if it is a valid Qmotion command.

If the command is valid it executes the command. Otherwise the shade goes back into "sleep mode".

The problems start when you have a lot of RF waking the shade up too often. This can greatly shorten the battery life.

Live on the beach? Neighbors all have home weather stations? Could be a problem.

Parking garage nearby? All those key fobs transmitting could be a problem.
Post 24 made on Sunday May 29, 2016 at 23:13
Lajument
Long Time Member
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11
The remotes store in a recessed wall plate and are held there magnetically.

Dime sized metal disk is thought to have some effect on range as is having the remote recessed into a wall which may have electrical wiring behind it and or metal wall studs (comercial buildings).

Ask them if their range estimates are based upon open air tests or actual case studies.
Post 25 made on Sunday May 29, 2016 at 23:27
Lajument
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Pretty sure they are still using quadrature positioning. The back of the motor has a segmented doughnut magnet on it and nearby halleffect transistors sense the moving magnetic fields to determine how many revolutions the motor makes which equates to how far the shade has moved.

There is some error in this process and it can start to pile up over time.

The left shades travel gets "shorted" while the right shade "lengthens". This can lead to a very noticeable difference between bottom bar heights.

Battery voltage will affect speed of movement. One shade reaches position before the other.

Also the shades are not synchronized when coming out of sleep mode so one shade can start to move before the other shade has received th command.

Periodically moving the shades to their home position "all the way up" will help to minimize "creep" caused by the magnetic encoding.
Post 26 made on Sunday May 29, 2016 at 23:32
Lajument
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You are incorrect. They employ quadrature magnetic pasition sensing and errors do build up.

The hem bars have no way to correct for errors in position other that traveling all the way to the top "home" position and "evaporating" themselves.

Errors will build up over time causing the shades to creep up or down in relationship to one another.

Last edited by Lajument on May 30, 2016 00:02.
Post 27 made on Sunday May 29, 2016 at 23:35
Lajument
Long Time Member
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11
Good point. Even Roller Troll DIY shades have this hembar tracking feature.

Check out some of the open-source development taking place.
Post 28 made on Sunday May 29, 2016 at 23:41
Lajument
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I have seen demonstration videos on YouTube where the person tugged the shade and accidentally put the shade into learn mode. In one video they reset the bottom limit and instead of stopping at the window sill just kept going and piled up on the floor.

Its a neat feature but it can be a problem.
Post 29 made on Sunday May 29, 2016 at 23:44
Lajument
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The spiral rod?

Very complex mechanism. It will be interesting to see how well it performs after several years.
Post 30 made on Sunday May 29, 2016 at 23:47
Lajument
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Ok. But be prepaired to deal with the possibility of reduced performance and battery life as a result of interference from other 433mhz signal sources.
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