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Solution to those who can not connect MX-980 with CCP
This thread has 11 replies. Displaying all posts.
Post 1 made on Thursday August 31, 2017 at 09:37
Diamond Dog
Long Time Member
Joined:
Posts:
May 2003
142
I could not connect my MX-980 via CCP when I upgraded to windows 10. I tried all the suggestions on the forum and they did not work. I called URC and they gave me the following solution that worked.

Right click on the windows icon on the taskbar, select Computer Management, select services and applications,

Select Services, Select "Windows Mobile-2003 based device connectivity, select log on tab, unselect "This account", select Local system account, the check off Allow service to interact with desktop

Run CCP, try to download file. It will probably hang. Unplug remote, the replug back in. and try again.

Should work now.

If anyone wants to show their appreciation to me, simply PM letting me know they would be willing to help me with a question when I have an issue or need upgrade advice :)
Post 2 made on Tuesday September 5, 2017 at 15:26
Loraquest
Long Time Member
Joined:
Posts:
June 2002
331
Thanks for the valuable information! I literally came here for the purpose of sharing this same advice. I hadn't needed to program my MX-980 for a long time, but I couldn't for the life of me get it to work with Win 10 yesterday. After doing a lot of Googling, I came across the same solution that URC suggested. In my case, however, the solution had nothing to do specifically with the MX-980. I had noticed that Windows Mobile Device Center wasn't working properly, and I came across this page suggesting a fix ...

[Link: stackoverflow.com]

Hopefully, this will help others to avoid the headache we went through. :)
Post 3 made on Monday October 23, 2017 at 14:56
keikioaina
Lurking Member
Joined:
Posts:
August 2013
1
It worked! I've been struggling with this for months. That little tweak to the service did the trick. Mahalo.
Post 4 made on Tuesday December 5, 2017 at 23:05
figurefive
Lurking Member
Joined:
Posts:
December 2007
1
Sweet jeebus, this worked! I've been muddling along using a VMWare Windows 7 install. Adding .Net 3.5, installing WMDC, then adding the reg keys at the bottom of that link did the trick for me. This is on Win 10 Build 1709.
OP | Post 5 made on Wednesday January 3, 2018 at 23:45
Diamond Dog
Long Time Member
Joined:
Posts:
May 2003
142
Looks like a Windows 10 update messed things up. I could not see " "Windows Mobile-2003 based device connectivity" anymore. Reinstalled WMDC and then went through the steps in the original post and it worked.


Wonder if this post should be a "sticky"?
Post 6 made on Tuesday January 9, 2018 at 08:34
kgossen
Super Member
Joined:
Posts:
March 2008
2,924
My first experience with URC tech support in years yesterday and I was bloody impressed. Having the above issue with Windows 10, tech support logged in and had me up and running in 10 minutes.

So much better than the old standard, Have never heard of that before.
"Quality isn't expensive, it's Priceless!"
Post 7 made on Friday January 12, 2018 at 09:50
Curlyp
Junior Member
Joined:
Posts:
January 2018
21
On December 5, 2017 at 23:05, figurefive said...
Sweet jeebus, this worked! I've been muddling along using a VMWare Windows 7 install. Adding .Net 3.5, installing WMDC, then adding the reg keys at the bottom of that link did the trick for me. This is on Win 10 Build 1709.

Where did you download WMDC from? When I "Google" it, I find the 6.1 for Windows Vista and it won't allow me to install it for Win 10. Do you have a link I could use to download it for Win 10? I am on the same build as you. Thank you.
Post 8 made on Friday January 12, 2018 at 10:03
Duct Tape
Super Member
Joined:
Posts:
November 2008
4,780
On January 12, 2018 at 09:50, Curlyp said...
Where did you download WMDC from? When I "Google" it, I find the 6.1 for Windows Vista and it won't allow me to install it for Win 10. Do you have a link I could use to download it for Win 10? I am on the same build as you. Thank you.

you can click on a link right from in the CCP software.  it is under Tools/Install MDC
[Link: facebook.com]
Post 9 made on Friday January 12, 2018 at 12:12
Curlyp
Junior Member
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January 2018
21
On January 12, 2018 at 10:03, Duct Tape said...
you can click on a link right from in the CCP software. it is under Tools/Install MDC

Duck Tape - thank you very much! I had no idea. Just to be clear, I have CCP installed on Windows 10, make sure I install NET Framework 3.5, then install MDC from the CCP software. Once all that is done, I should be able to connect my remote via USB and it will show up in device manager? Am I missing something?
Post 10 made on Friday January 12, 2018 at 14:44
Duct Tape
Super Member
Joined:
Posts:
November 2008
4,780
it should show up in device manager.  you may still have to load the driver manually.  the drivers are located in the folder for the remote within the CCP program folder.
[Link: facebook.com]
Post 11 made on Friday January 12, 2018 at 16:38
Curlyp
Junior Member
Joined:
Posts:
January 2018
21
On January 12, 2018 at 14:44, Duct Tape said...
it should show up in device manager. you may still have to load the driver manually. the drivers are located in the folder for the remote within the CCP program folder.

Duct Tape, thank you so much. I just manually loaded the drivers and it work! Device manger shows: Mobile Devices --> URC USB Sync MX1
Post 12 made on Monday March 19, 2018 at 17:29
wlasley
Lurking Member
Joined:
Posts:
January 2004
2
Thanks sooooooo much Diamond Dog. I have been trying for over a year and found your post today. This was the last item (of several) left for me that worked great in Windows XP and became an issue in Windows 10.


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