I am still having this problem.

I got a return call today. They looked into my 3 TSU3000's and said that the original purchase date was now out of warranty and they would not be able to do anything, without my paying a repair charge. I'm sorry (not) but I am done spending money on the TSU3000.

GREAT JOB PHILLLLLLLIPS! You win again. The previous post about a special

Completely, fed up AGAIN in NH
Steve