On March 16, 2007 at 12:03, MikeD2 said...
After spending a frustraighting week trying to make the
Custom Buttons on my 880 remote 'stick' on their site
(and upload to the remote), I finally got to someone at
Level 2 support who admitted they have a known software
bug that is causing the customizations to be 'lost' as
soon as you click DONE.
This is also at the root of the 'unable to display content'
errors.
The fix is at least a month away !!!! And in reading
thru other fourms I've found that they seem to have had
significant usability problems in the past few releases
of this software.
Personally, seems to me they are being your typical greedy
major corporation, continuing to pump out product that
is not usable to the customer and I do not trust their
word that the issue will be corrected anytime soon.
My 880 is going back to the store tonight & I am beginning
the search for a customizable remote once again !
The scary thing is this, they say the problem is as soon as you click "Done", well in my case this is not true since everything is good till whatever they do overnight comes along and messes it up.
If it's the "Unable to Display Content" error then that may very well be the case.
I haven't had time last week to reprogram since I made a mistake of a single entry (CD should have been DVD) and I know it's about an hour of data entry to get it back. This of course assumes there are no typo's either.
Think I'll wait a month till they fix it.
