Wow. I feel for you man. I've had no problems with the website retaining my settings at all. and I think I have like 3 accounts on there from when I ran into the 'downloading to the remote' issue back in the beginning. But since I figured that out, Ive just been using one of the accounts & It's been fine ever since.

So I wonder if one can 'transfer' their working account to someone else... or would it just turn around and change servers based on the new users location? hmm...

From everything ive read here, I'd hate to have to call tech support. They still havent responded to my original email so its a good thing I figured out the problem on my own lol. Knock on wood, hopefully I won't need them in the future!