I gues that more people have forwarded their complaints to Bell Expressvu. They now know what discreet on/off codes are all about, and might do something. Can't wait.


"Dear Mr. Mackinnon,

Thank you for your email inquiry dated 1/30/03. My name is Roula
Veroutis , and I am pleased to assist you with your request.

Currently, we have not received information regarding when firmware to
give discreet on/off IR codes will become available with Bell ExpressVu.
However, we have just successfully launched our most recent satellite,
Nimiq 2, and are planning many changes and advances to our technology
within the coming months.

You will be pleased to know that your suggestion has been forwarded to
the Marketing and Technology departments for further review and
consideration. We encourage all viewers and potential subscribers to
forward any positive feedback regarding our service directly to us. Your
comments assist us with fulfilling your customer service and programming
needs.

If you have any further questions or concerns please feel free to
contact us at our toll free number 1-888-SKYDISH. Our Customer Service
department is available 24 hours, 7 days a week, for technical concerns
and activations. For all other inquiries, our office hours are Monday to
Friday 8AM to 9PM, Saturday and Sunday 9AM to 6PM, your local time.

Thank you for choosing Bell ExpressVu as your satellite provider.

Roula Veroutis
E-Customer Service Representative
Bell ExpressVu Limited Partnership
100 Wynford Drive, Suite 300
Toronto, Ontario
M3C 4B4
Toll Free: 1(888) SKY DISH
http://www.expressvu.com