On 06/24/04 13:06, TJG55 said...
Rotel, Lexicon (according to rep and company)
never had occasion to find out.
I'll vote against Lexicon, based on one notable experience.
I would vote for Crestron & Request. They make sure you talk to their tech support to make certain you're doing everything right and that it is certain the problem lies with the component, then off it goes for exchange. Done. These companies respect that your time is worth money.