Ok Let me clarify.... we haven't done a remote for her... yet. It looked like it was TOAD, sorry! If I am wrong then great.... but the picture still looked not so great.

Nothing wrong with the install, my guess is the tv or the Dish HD DVR. Out of the box (torch modes turned off) the Toshiba's we have been using look better. Most recently I think the 42HL176. And those are TOADS.... "Input", #4 for comp. 1.