I have just ordered my MX-500 from RRdeals. I have had good luck in all of my on-line ordering in the past (I built this PC from parts ordered on-line) and hope it continues. I have read the GOOD, the BAD, and the UGLY things posted here in the forums, with some wonder. I am sure that _IF_ something were to go wrong with my order, regardless of whom I order it from, that it can be resolved in private, rather then airing "Dirty Laundry" in a public forum. I am more interested in getting a remote that, I hope, will solve my "Remote Bloat" and getting more information on the codes and help that I will most likely need. I look forward to posting my questions about "how do I?" in the forum and to getting everyones assistance if/when I run into those problems.