Insignia is HORRIBLE! I mean, the product is good, the customer service is PATHETIC. My workplace has an INSIGNIA LCD from Futureshop, in Canada. We lost the remote and I tried calling in to get the codes.

Me: Hi, I lost the remote here at my store, can I get the access code
Foreign accent lady: Wait, where are you calling from?
Me: Canada
Lady: Where did you buy the TV?
Me: Futureshop
Lady: When? What's the name of your business?
Me: I don't have the receipt. Why does that matter??
Lady (rude): Then I not give it to you.
Me: WTF!!