To those with a 20" Insignia,

Will insignia send me a remote if I call and say
that it was not in the box? If the remote is supposed
to be included, don't they have to send one if it is missing?

If not, then I am interested in buying an Insignia remote
from anyone who got their universal to work. I don't use a
cable box and have had absolutely no luck with trying to find a code.
Just want to watch basic cable and play games.

Thanks,
DJ