I wish that we could get over the blame game and start disseminating good information and establishing a good action plan.

Lack of early, effective quarantines and testing hurt the cause. All along the response has seemed like an ostrich with it's head in the sand.

Many of us have relatively small shops. Could we withstand a quarantine, potentially multiple quarantines, that would essentially close the shop? Truck rolls to support customers would be out of the question for a quarantined tech.

Everyone effected must seriously honor a quarantine. I'm not worried about our customers, but I can imagine that some quarantined individuals would seize the opportunity to invite trades into the home since the customer will not need to juggle their own work schedules.