On December 6, 2018 at 04:06, Ernie Gilman said...
This is like pulling teeth.
Okay, video recording. For how much time? Kept where? Available for how long?
At this point I'm just trolling you... I'll look it up. But how hard would it have been to state something about how much video recording.
They have a Pro Portal with training.
Fins,
it's not that they can't pay five bucks a month. It's that they feel entitled to get that service for no monthly charge. But you know that.
If the client performs some kind of service, ask them to provide it for you, without charge. That might make them understand.