We've been doing it for a while now, done Elan,URC ,digilinx, looked at savant and control 4.
I have taken over numerous jobs from crestron, amx control 4, the lot. I have also helped on rti jobs where it wasn't fulfilling the customers requirements and the dealers needed help in some area.
Each company has had issues with failure rates. Some more than others. In all circumstances we as a company have been looked after well by most our suppliers.
When I talk to my clients about a control system and they say they've had quotes from xyz and they were saying that control system x isn't as good as ours and bashing it.
My response in these circumstances is that a control system is only as good as the person programming it. I never bash another product, as much as I want to sometimes, but I explain that I have never been able to not do any in RTI and I am offering a service that I feel I excel in. If they feel the other system better suits their needs then by all means.
I like making my projects unique. I like that my interface doesn't look like the other 15 dealers working c4. I like that I can work with whatever product I feel fits the clients needs and offer them the best product available at the time. I like offering solutions.
I don't like working in a sandbox. I don't like not having control over how a system works, when theres a problem I want it to be mine, not because of a limitation of a control system.
I haven't hit that limitation with RTI yet, I have with other control systems.
